Jacobi Medical Center Psychiatry — Local services in New York

My name is traceable being that I've been a patient before. Here's a few things that accured during my stay while I was there.

Food was horrible. Picture your typical school lunch except downgraded by a good 50 percent. -It was cold in there, no one to offer even the tiniest bit of reassurance when your feeling like your mentally not well. Rather than being held straight in the youth area, I was in a lobby like situation.

Absolutely horrible, half the time I was so uncomfortable I couldn't even cry when I wanted to. When I said it was cold, they didn't even have blankets available, I had to ask for extra "sheets" to bundle up. Literally went to my habit that I got from home of folding the aka makeshift blankets because I wanted to remember at least something that brought me comfort. Call times, yeah forget trying to make a call when your feeling terrible. They'll have you waiting for hours for the "doctor" or nurse. Furthermore, clothes are basically just your typical hospital garments. Yes I know it's the norm but if I am going to a place like this, what I need is TO FEEL LIKE IM IN A OK SPACE. Not feeling like I probably should've booked it in a different hospital.

Also, a rundown of what you cannot have in your possession while at this place.

No electronics Anything with strings. Also a no. Anything you might have had on you is also confiscated. -They put your stuff in a large paper bag like the kind for groceries except larger. Put away, never to be seen again unless you are finally deemed releasable.

Half the time the staff doesn't even care, you can very easily loose track of how long you've been there.(The window in one of the rooms had blinds )

Your stuck in your clothes (that you came in with) until you decide you need a change and then say goodbye to the clothes that where comfortable. Shower? Cold water, also you have to wait for someone to be available to make sure you don't pull anything while your "alone". For the love of whatever it is you believe in. Don't go there. PLEASE.

Forget trying to sleep, it's nosey, the bathrooms are filthy. Dust,etc. Staff will literally laugh at your distress, and any outbursts...? the nurse will...

I walked in hopeful but walked out feeling let down and misunderstood. The cold shoulder at the front desk wasn't just annoying—it hurt. They are literally the first people you see when you've finally worked up the guts to ask for help. That vulnerable moment deserves some basic human kindness, not attitude. The actual therapy experience? Felt like I was just another face in the crowd. I opened up about my deepest stuff only to realize nobody was really listening or remembering what I said. And don't get me started on how they kept switching my meds around without proper follow-up—it wasn't just unprofessional, it was scary as hell, like they were just throwing different pills at me to see what might stick. Look, I know enough about therapy to understand that trust and consistency are super important for actually getting better. So I was crushed when all those resources they promised, Never Materialized The whole experience left me feeling worse, not better. To my Bronx neighbors thinking about getting help: I totally get how much courage it takes to reach out. Please know you deserve better than this—even if it means hopping on a train to find someone who actually gives a damn about your progress. Your mental health journey is worth that extra effort. And if anyone working there happens to read this: I'm not just venting to be a jerk. I'm genuinely disappointed and hoping things change. The mental health situation in our neighborhood is rough enough without half-hearted care. Remember why you got into this field in the first place. People's lives and wellbeing are literally in your hands. If this doesn't change I hope this institution closes ASAP. Not surprised with the 2 star rating and will be advocating for more people to rate and complain until it...

I was first inpatient sent straight from the medical floor. The staff is ok, most of them good but some are just rude and don't really care about the patients. If you have a little outburst, you are sedated right away. Then the food!! Omg it's disgusting. The only good thing they had was breakfast, so i made sure i ate my breakfast because everything else was awful. A day after i was released, i had to go to back to the psychiatric ER and that was an absolute nightmare. Place is filthy, staff does not care at all about patients, and the wait times are ridiculously long. If you have an option to go some where else,...