Kirah Glow Skincare — Local services in New York

NO STARS!! I wish I can take away the 1 star that's lit up on here. Beware of this shameful, unprofessional company. This is a company that is happy to collect money from a transaction but not to accept responsibility when things go wrong. As a business, if you sell something to a customer, you are responsible for their experience. I purchased an almost $200 order from them and never received my products!

First, I got a call from a man verifying my address, after I placed the order then a text from him showing a receipt of a tracking number. (Unprofessional) After a few weeks, my order still did not arrive. Tried to contact them through email and the company website, No Response! Even the BNPL apps, after opening up a case could not get in touch with them. After almost another week goes by, I had to go through their social media page through IG and DM them. An ambassador of the company replied trying to help, gave me a number to call for the owner...the number was discontinued! That ambassador got the owner, a guy, to call me finally, which did not resolve ANYTHING.

We found out the actual delivering service claimed the package was delivered but after investigating this; nothing was delivered here. Sent proof of this to him. I've talked to my leasing office, no proof of a package being delivered in our mail room and there were no notifications sent to my phone saying that it was, plus I have a video doorbell, no proof that something was delivered. The owner just kept saying, "it was delivered, nothing I can do".

I have yet to receive a refund or even the products being redelivered. He was not apologetic, empathetic, he was not accommodating nor helpful. A package being lost or stolen is not the customer fault and I refuse to pay money for a product I NEVER received and have provided proof of this...and still NOTHING...

My recent experience at Seven Star Salon was incredibly upsetting. I brought in my wig hoping for a minor touch up, but unfortunately, it ended in complete disaster. Despite my clear instructions against it, they decided to flat iron my wig, causing irreversible damage. It's disheartening because I never wanted that treatment, and now, I can't wear the wig I invested so much in.

I've been really upset about it. It's tough when you trust a place to handle your things with care, and they completely ignore your wishes. That wig had sentimental value, and now it's ruined.

Honestly, it's like they should rename themselves “Seven Star Disappointment”. It feels fitting considering how let down I am by their disregard for my request. For anyone thinking of trying their services, just be cautious and make sure they understand what you want. This experience has been truly...

My visit to Seven Star Styles was a complete mess. I had a crucial appointment for a wig installation before a big event. I needed it done on time, but the stylist showed up 4 hours late. It was a disaster—I couldn't believe it!

I was counting on her for my event look, but because of her extreme lateness, I had to go without my planned hairstyle. It was embarrassing and frustrating.

I expected better from a place with a name like 'Seven Star Styles.' But honestly, her service was anything but star-like. The lack of respect for my time and the event I had planned was disappointing.

It's clear they don't care about their customers. Calling them 'One Star Styles' would probably be more accurate given how unprofessional they were. If you're thinking of going there, save yourself the trouble. Look for a salon that actually values your time and respects their...