Teng Rui Parking lot II — Local services in New York

When we were picking up the car, the staff working here scratched our vehicle, and everyone present heard the sound of the scratches. However, the driver refused to admit it, claiming he didn't scratch our car. We suggested checking the security cameras, but they refused to cooperate. After we called the police and waited for about two hours, their supervisor offered an apology on behalf of the staff to expedite the situation. However, they still denied damaging our car. It has been nearly three hours now, and we are still waiting for the...

BE AWARE!!!! It’s $30/overnight if you stay at the Insignia hotel, but you MUST leave before 12 PM on the date you check out. Otherwise they will charge you so much extra. They won’t tell you about it. They have that posted on the cashier window but there are like 9 other poster there so you won’t really pay attention to it unless you read them all. Won’t recommend!!!! We left 2 hours late and were charged for...

Not recommended! This parking lot is very shady with hidden charges. The pricing is not transparent at all, and when checking out, the fee ended up much higher than expected. I strongly suggest avoiding this place. The parking lot down the street is much more reasonable and...