I want to bring to your attention an experience I had at your store this morning. I came in to purchase a few items, one of which was a foil pan that I couldn’t reach because it was placed too high . I approached a woman who turned out to be the store manager. I asked her, “Do you work here?” She said yes, and I told her I needed help reaching a foil pan. Instead of helping, she walked away toward the dairy section and never returned. Eventually, I had to wait for someone from the meat department, and thankfully a gentleman there was the one who helped me.
When I went to the register, I asked the cashier to call the manager. When she came over, I decided not to speak to her because of how she had treated me earlier. Unfortunately, we then had a back-and-forth exchange in front of other employees and customers. She even claimed she had asked me what I wanted and that I didn’t answer, which was untrue since I had clearly stated my request to her.
This was an extremely unpleasant and unprofessional experience. A manager should set the standard for customer service, not dismiss a customer’s request and then create a scene in front of others. As someone who also works in customer service, I know there is no excuse for that type of behavior.
I am very disappointed and want you to be aware of how your manager is representing your store. In my opinion, she either needs retrained . Customers should never feel ignored or disrespected when they come in to...
Read moreIt STINKS in that store! It smells like something is rotting. Last night every single carton of eggs had broken or completely shattered eggs in them! There's no way that place is sanitary. Last night I went there for the second time ever because their eggs are cheap; but every single egg carton had AT LEAST one broken or shattered egg! I couldn't believe it. To make matters worse, I was being watched while I tried to find a carton with 12 eggs in tact. Seriously?! Why not offer to help me instead? Obviously I was shopping; I had other grocery items, even asked another employee where to find Tastee cheese. I'd just come from work, I am gainfully employed and I was in my work clothes. I've practiced law in NYS and NJ for 8 years now; I wouldn't steal, never been in trouble with the law. I told the guy he can adhere to their broken eggs policy; I'm done with that store. I wish I could give the store minus 10 stars. Their prices are cheap...
Read moreBlack people I'm begging dont shop here this place of business is discussing shame on you if feed your family the bacteria that's breathing in this place prices are reasonable but just go in their bathroom moldings on the wall located next to where they prepares the meats spoke to the owner he could give a damn he's a Jewish man in a black neighborhood and could careless if he's poisoning us stop shopping in this place worse conditions I've ever encountered stand up for yourself and your community and make sure this place shuts down do not buy from non of...
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