Universal Palace Hall — Local services in New York

I only give it one because the guy was really helpful Every single tablecloths were dirty and I am NOT exaggerating.

You cannot take people's money and tell them you are going to provide a service and do not fullfil your end.

There were NO handsoaps, paper towels or tissues in the bathroom and we were not told before that this would not have been provided or we would have taken to save the embarrassment.

The floor needed a sheen it was just dull. The locaation is central and the place just the right size if you are not catering for a big crowd.....however, they need to step up their game and not be money hungry, but provide a service that people can talk about!!!! It...

This place is the most unprofessional place I've ever been too! There hall is disgusting and they have no desire to even fix it they take your money and that's it. This place (Universal palace) has a huge chandelier with only seven lights working and when I asked or it to be fixed they said it would trip the place out. They have a funnel taped to the ac to collect water in a FISH TANK that you cannot cover. The lady named Marsha has a nasty attitude and the owner is no better. I wouldn't recommend this place if it was the last place on earth !! Unprofessional and disgusting...

I highly recommend studio 718 as a venue. Andre was amazing throughout the whole process. He answered all of my concerns and questions he was able to provide options and suggestions for my event. His staff was amazing as well they were there to assist with all of my needs. As far as decorating, he gave us enough time before the event at no extra charge and that made my life much easier cause my decorator and I was worried we wouldn’t have enough time. This venue also have a lot of parking space and for me...