HALL OF DREAMZ — Local services in New York

Reply to owner::: YOUR RUDE

You need to take accountability for your actions. You are unprofessional and I did say Hello to you. You were to busy on your phone in own and standing in our way. How dare you say no one knew how to decorate. That is exactly what Im talking about with your superior attitude. Its very offputting. THIS NOT OUR FIRST BABY SHOWER SWEETHEART AND WE DECORATED THE WAY WE WANTED TO DECORATE. WHO DO YOU THINK YOU TELLING SOMEONE HOW TO DECORATE THEIR EVENT. Like whats your problem. Clearly you need a class on etiquette and professionalism because clearly you dont have it. If more than half of your reviews are negative, im sorry to tell your sweetheart YOU ARE THE PROBLEM. You wasnt minding your business because you were to busy in our business. Because if you werent in our business you wouldnt have noticed how we were decorating. And the DJ didnt move the table all the way to the other side of the room. He moved it 2ft from its original spot and again if you were MINDING YOUR BUSINESS you weren't have knew he moved the table but again ITS NOT YOUR EVENT. IT WAS MY FRIEND DAY AND HOW SHE WANYED THATS THE WAY WE DID. YOU ARE SO UNPROFESSIONAL AND ITS REALLY SAD. And please do not try to clean it up now "who having a good time falling". Your exact words were "Its going to be kids running thru here and drunk people falling over". Face darling you are unprofessional. And every bad reviewer said the EXACT SAME THING ABOUT YOU. SO YOU ARE THE PEOPLE. LASTLY, Of course there wasnt no arguments because I walked away from you. Had I stood there and listen to you try to talk down to me, it could have went left. But me being the BIGGER PERSON walked away from you not once but twice. Word of Advice::: LEARN PROFESSIONALISM

The nice reviews must be her family and/or close friends bcuz the owner of this place is very rude, disrespectful and talks to other condescending. When my friends and I arrived she didnt greet or acknowledge us. She stoof in our way and said nothing to us. After 20mins of being there she finally says Hi and asked who is the person she spoke to. My friend replied Me and the owner response was "Oo I thought you were a Black Black Girl". Like what does that even mean. My friends and I were so confused. My friend is Black however she is light skin. Very ignorant statement to make. Then my friend husband family arrived to help us finish setting up. And when the owner realized they were from the island like her. She began to give us her unsolicited advice. She was in our way. Telling us where we should move our stuff, how we should set up OWN event and just trying to tell us what to do. Made us feel very uncomfortable and unwanted. She lingered around for a good 3 hours. My friends left to get ready which me and the husband mother were left to set up. The owner comes over and tells us "we need to move the DJ bcuz ppl need room to dance and the kids are going to be running back&4th and she doesnt want any drunk people falling over". I looked at her and said excuse me but I dnt know what idea u painted in your head about us but we are not ratchet people and their wont be a bunch of kids here. Then she kept talking so I walked away from her. She left and came back 15mins later telling me " You need to move the tables bcuz if she was a guest she wont want her chairs like that". I again walked away from her. I guess she was beginning to feel my vibe and how I wasn5 feeling her. So she finally left and didnt come back. The owner of this place is a piece of work and overbearing. Its unprofessional and unsettling doing business with her. I understand its her business but the way she talks, her tone, her presents, her demeanor and her energy is not good AT ALL. I would never recommend this place to anyone. Even the DJ that arrived said she is a piece of work. She just do too much and its so unnecessary. Its like she saw us and made her own assumptions about us. Im sorry but more than half of our guest are city/state workers, own businesses and doctors. However besides dealing with her the day...

Short Review of my experience with Hall of Dreamz. My Business Experience Review Will Be Published on another website for Black Business Alliances. This business have room for improvement.

I called Celia Snell also known as Sherzel to have my 30th Birthday Brunch at her VENUE located at 633 Remsen Ave Brooklyn, NY 11236. Speaking with her, in the beginning over the phone was cool, as I mentioned to her that I was planning a last-minute brunch party for my birthday and needed a bigger venue since the previous location was getting too small for my RSVP attendees. I told her that my mother recommended this place to me as she also attended a party before there and loved the setup. Sherzel told me the place was available for the date and time I needed and also gave me a price quote over the phone. She asked did I ever see the place! I told her no but I did find you on GOOGLE search. She had cut me short after I mention Google with a HIGH PITCH voice saying "DON'T LOOK AT THE GOOGLE REVIEWS"; I laughed and said to her even if you had BAD Reviews I've also been in business for years and not every business would be satisfactory to every customer. I looked on your google rating and see that you're still doing well with at least a 4 Star Rating within 2 years of being in business. Nevertheless, for it being a BLACK OWNED establishment you also have stunning pictures from previous events that were posted from there that even capture my attention even more.

(Sherzel, my mother and I) planned a day to meet, greet and view the place to see if it's something of my interest. My mom was OVERLY excited from that day that I made up my mind to pick this place over the first choice. She was even excited the day we met Sherzel and heard her speak, there were a lot of things to relate as we are from the ISLANDS too. Praised, Clapped, Rubbed and Patted her on the back just because! "I smiled" while looking around and going through {What is) and (What's Not) included with the price (such as security, table chairs, and the whole works. After going through all of that mom was with it so then I'll be too "Even though it was my party, not hers" :-). And we both were ready to pay whatever deposit she was asking for and booked the date.

When we paid the deposit the process was so fast and easy since everything was handled electronically, and Sherzel made sure that I received and overlooked the contract as it came through my phone via text as a link. As we were leaving the place I thank Sherzel once again and said that we will be in touch. In which were only to pay the final balance with the security deposit. A few days before the event as stated on the contract.

Mom was the first one to arrive around 9 - 9:30 am and realize that the HALL roll-up gate was still down. So I got a few messages and calls from them as I'm trying to get ready also, saying that the place isn't open as yet. So I mention to them to knock on the door or window there's security/guard inside or around waiting to open for us "NO ONE WAS THERE. So I'm already a little disappointed at what's happening and immediately called Sherzel to find out what happened and to ask her isn't there supposed to be someone there overlooking the place. She said no one is there and she was waiting for me to call her so that she can send someone to open the gates. I told her well my mother is there so can you please send someone to open, in which she arranged and eventually got a close neighbor to open.

I finally got there as I was traveling from a distance and notice 2 things from the bar wasn't changed based on my party color theme, but I didn't worry about it because that's minor stuff. As my family and friends set up the tables, chairs, and decoration so nicely that made me clear my mind of things that were occurring and just enjoy...

This has to be the most unprofessional owner I have ever met. First off she tells you the day of the party not to call her for any reason whatsoever. God forbid something goes wrong. My husband made the mistake of adjusting the ac because people were cold inside. She showed up and was acting very irate in front of my party and guests. After I apologized and asked her to please put back on ac because it was getting a bit hot now with more guests coming she told me “no I want you to suffer for the next 3 hours” she only put back on the ac after I apologized multiple times and was near tears. Next issue- she employs a security guard (we didn’t request security we were told it came with venue). We were supposed to be out by 10:00pm . Her boyfriend showed up at around 9:30 to close up and give us back our security deposit. My husband and I made sure that we cleaned everything up,took out the garbage and swept. We left venue at 10:09. She then called in and stated that since we were late and WE had to pay her security overtime. We were 9 mins late! I could not believe my ears. She never mentioned this to me when we were looking at spot. Her boyfriend promptly took out $25 out of our deposit to pay HER security. I say all of this to say for the amount of money we paid I think we could have been treated better. She basically treated us like we got the spot for free. It really isn’t worth the headache dealing with her and all her rules. Go someplace where you don’t have yo worry about every little thing...