Acorn Custom Cabinetry — Local services in Newcastle

When we replaced a 40-inch wide stove with a 30-inch wide stove, we had to figure out how to deal with the 5 or so inches of empty space on either side of the new stove. Enter Acorn Custom Cabinetry! We visited their showroom, bringing a door from the existing cabinetry with us to see if they could match the style and the stain. Well, they can do custom colors for a price, but lo and behold, they had a stock color of stain that was perfect for our needs. Once we discussed options, they set up an appointment to come to the house and take measurements. After we got a quote for our new fill-in cabinetry, we made some minor changes to their ideas to stay on budget, then put down a deposit. We were told it would be about 6 weeks until the order would be ready, and it was. We went to their shop to pay for and collect the order. They had already explained that they make cabinetry but do not install it, so we knew what we were going to be in for. We watched online tutorial videos, then we used everyday tools to install the cabinets, one on either side of the new stove. We used shims to make them even with existing cabinetry and wow! The cabinets are sturdy, gorgeous, all wood, and were a pleasure to install. Love these cabinets, the quality finish, and adjustable hinges for the doors. We are...

I cannot, in good conscience, recommend Acorn. I purchased an expensive set of kitchen cabinets, but they delivered the glass doors without the most basic component—the glass. Over the last couple of months, I have repeatedly attempted to have them either provide the glass or show where in the contract it specifies that glass doors do not include glass. Unfortunately, I’ve had no success.

It’s truly a shame because their cabinets are otherwise of good quality. If you’re a potential client, I strongly advise having them clearly spell out every single item included in your purchase to avoid a situation like mine, where they failed to deliver a...

The whole experience from the first call I made asking questions, to our install was absolutely AMAZING!! The front office young lady was enthusiastic, very knowledgeable, and answered ALL our questions, we got to take a tour of the facility and see how our cabinets would be made, the gentleman was quick to come and measure for our cabinets, he was very friendly and was happy to answer all our questions we had. I now have my dream kitchen and I am super happy with my cabinets they turned out STELLAR!! THANK YOU ACORN!! ...