CVS — Local services in Newcastle

New system does not let you speak with the pharmacy and makes you leave a voicemail. You have to listen to the entire automated messages before you can speak even if you know your extension. One of my prescriptions isn’t on my account after the transition from bartells to cvs. It didn’t even recognize my prescription number. I just wanted to call in my refill but I will have to go in person then go back again to pick it up. Please change...

I've called ahead to have my meds ready to pick up and give them 2 days notice and still not ready when I arrive. They say they need 20 more minutes. One prescription they did not have in stock and failed to order (this was after both using their online refill prompt and speaking with the pharmacy staff). Totally unapologetic and indifferent to the inconvenience or delay in getting my...

Inessa at the pharmacy counter treating customers very rudely, they don't inform you about your prescription and how to use the medicine. After 30mins waiting when you ask, they're not cooperative and showing attitudes. Always running out of medicines, obviously their inventory is poorly managed. I'll change my preferred pharmacy to...