Five Below — Local services in Norfolk

Got up to the front to check out employees were chatting and I casually walk up to what looked like self checkout like all the other 5 below stores. Started scanning when an employee finally noticed and told me it wasn't self check out. But in the same sentence said I can keep scanning but an employee needs to be standing there while I check out. I was nice and complied but honestly if an employee has to stand over me and watch me scan each item what's the point of self scanners. I was excited about this location opening because it closer to where I live but it was a let down and ill just keep going to the other location I was...

I was super excited to see that there was a five below near me and decided to stop by. On my way in a woman (who later turned out to be an employee named MiMi) slammed the doors in my face which were propped open until she did so. I was right behind her so it’s not like she didn’t see me. I asked her for her name when I realized that she was an employee and she was incredibly rude and then both of the employees glared at me on my way out.

I get that customer service is a stressful job but i hadn’t even been in the store three seconds before being treated...

Absolutely horrendous. I recently visited this Five Below store, and unfortunately, it was one of the worst shopping experiences I’ve had. The store was in complete disarray. There were spilt items in the aisles, and merchandise was scattered everywhere, making it difficult to navigate. It was clear that the store hadn’t been cleaned or organized in quite some time. I understand that it’s a discount store, but basic cleanliness and organization are still important. I hope management takes steps to improve the store’s condition because as it stands, I won’t...