Kookuburras Kloset — Local services in Norfolk

Poor customer service. My son is autistic/disabled and was told to not talk back after he was scolded for a toy his brother was looking at when the hook came off the peg board. I was a frequent shopper for the past 5 years until today but definitely will not be returning. I have had other minor issues but not enough to detour but today was different. Zero stars was not an option but that is the rating I wanted to give after today. I always told everyone how amazing they were but today was very upsetting! She also accused my son and other kids of opening the vacuum seal bags of toys. My son can’t open them when I purchased things at the store sealed in them. I had to use scissors so pretty sure that comment was just meant to be hurtful! If that was the case why wouldn’t you say something as I can’t fix what I don’t know! Either way my son didn’t deserve what...

Of all the name brand items, she offered $22! I wanted all my items back, pretty much told me all my items were put out on the floor. Did not give approval or accept bid. Will not do business with them again. Would have rather donated to...

12 years ago I bought practically all of my baby's clothes here, in those years the prices were excellent, and the store was always organized and very pretty. I really don't know how it is now, but it brings back beautiful memories for...