Of the few times I have purchased detectors at Big Boy Hobbies, I have always been impressed with their willingness to accommodate unusual circumstances. Not long ago I ordered a metal detector whose display was too small for my aging eyes which I realized right out of the box indoors. Owner Bart did not question my honesty and immediately issued a return authorization and refund.
On a more recent purchase, my bank's fraud protection accidentally rejected a credit card transaction on the last day of a highly discounted sale. Bart knowing I could not complete my purchase before the deadline, graciously extended me the courtesy of completing my purchase at the former sale price. Add to that there are always quality accessory bundles with their detectors at very fair prices, free shipping in most cases, and you have a dealer worth doing business with now and in the...
Read moreI was super impressed with their customer service, they already had a great price on the metal detector I was looking for, but I was not able to apply my discount for being a first responder on their website. I emailed them and they promptly responded and provided me with a discount code
Secondly, I explained to him. I was leaving about eight days from the day. I ordered the metal detector and I would love to take it with me to Florida. He made sure to have it shipped out first thing the following morning and it has arrived on time to go on its first maiden voyage.
I am not one who typically leaves a review for anything, but I was just so astonished how fast easy and professional everything was with this company. I should notate they were communicating with me through email after business hours to get this thing done in time. If I could provide more than five...
Read moreI recently purchased a new Garrett AT Max metal detector from Big Boy Hobbies, and then I was a repeat customer to buy an accessory coil for the detector this past week. I live in Ohio, so both purchases were made online. For each item, I was very impressed with the how quickly I received answers to my emailed questions as I considered my purchases - in most cases, the responses were nearly immediate. Once I decided on the purchases and paid, the items were shipped promptly, and they were received on schedule and quickly. I was happy to see the metal detector was shipped with a signature required for delivery - no one wants a $700 item left on their porch for the taking! Overall, I couldn't be happier with my experience dealing with Big Boy Hobbies, and I highly recommend them for any items you may need for...
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