
I ordered a wig January 24th 2018, contacted them multiple times regarding the order because mid February rolled around & then March & i still had no wig.. due to this inconvenience i ended up disputing the charge with my bank & i got my money back! Months go by i forget alllll about the wig & the situation now here we are in MAY 2018 and the wig i ordered January 24th is just now coming in.. at this point i donât even want or need the wig lol but whatever Iâm guessing they re-billed my acct & FINALLY sent it out after months of not responding to my text messages and e-mails. Idk about this company i think theyâre WEIRD. Because what made you just now send the wig sisđ ? However i get the wig installed tomorrow hopefully the quality of the wig is better than âGlamroomâ customer service ! If not Iâll be having another issue...
   Read moreVery unprofessional. My friend went to get her hair done and was waiting for nearly 3 hours before she was taken. We arrived at 1pm because she was told to be there at 1:30. We didn't leave until 8pm that night and all my friend was getting done was a wig installment. The shop is a mess, there was food all over the stations, and all the "stylists" looked like they just crawled out of bed. I wouldn't recommend this establishment to anyone at all. She did a horrible job when it came to doing the lace on my friend, who is a darkskin woman. It wasnt worth the $175 she had to pay at all, I could've done a better job than what the so called "lace lord" did. If you claim to be good at doing lace then you should know how to accommodate to...
   Read morewe called on Friday to get an appointment , they said come at 10am & to be on time , upon my arrival at 9:50am at 10 no one was here 10:30am rolls around no one is here STILL ! At 10:33am someone comes and opens the shop 33 mins late ! Now we get inside and the lady whose supposed to do my hair STILL isnât here , 11am rolls around 11:30am come the lady is just now coming in the shop slow dragging like she isnât late, doesnât apologize for being late or anything ! 12pm is when she starts working on my hair ! Iâve been here for 2 whole hours before getting serviced ! It is very rude and UNPROFESSIONAL !!!!!!!!!! P E R I O D ! I wouldnât recommend coming here ! They obviously have a problem with time management and...
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