Heads of State Barbershop — Local services in North Myrtle Beach

If I could give less than one star, I would. I called to make an appointment for my son and whoever answered, clearly has no customer service experience. “Yo”. No hello, no greeting, nothing. I wasn’t sure I called the right place. I asked if it was the barbershop and they said yes. I asked if I could make an appointment and was told that they don’t do appointments. Business must be crazy for a barbershop to solely rely on walk-ins. When I arrived there was one lady doing hair, and another guy in a chair waiting. She never even looked up to acknowledge us. There was a list to sign in, but no pen. I would have asked how long the wait was if she ever took the time to greet us, but didn’t, so we left. I’m sure there are better barbers in the area, who appreciate your business and are more friendly.

Update: honestly if you’re running a business and you have an automatic transfer to your cell phone, perhaps keep that in mind when you get incoming calls from unknown numbers.. also not my responsibility to acknowledge your staff. She was facing the front while doing the cut, all she has to do is occasionally look up. A bell on the door might help. I work in customer service, sometimes we have bad days. Maybe in the future, accept the criticism, grow from it. Don’t blame others for where...

Went there one time before had no issues, made a appointment the second time 3 days prior to my reservation. On the day of my reservation i left work early to make it to my appointment they charged my card and then i get there and they tell me the canceled the appointment because they do not do online reservations (after they already charged me) the owner was very rude and disrespectful. Why charge my card and give me 0 notice that the appointment has been canceled? VERY UNPROFESSIONAL AND...

I've been getting my haircut at Heads of State Barber Shop since day one. Never had a bad cut or a bad experience great ambience great people that work there. Great prices Ace keeps me fresh and clean as well as my kids and being the awesome person he is he even cut my wife's hair with designs when she had breast cancer; he went above and beyond when it was not necessary I'll never go...