North Royalton Family YMCA — Local services in North Royalton

This is by far the best place I have ever joined! The entire staff is so awesome, they are always smiling an they make you feel wanted an welcomed! I personally love Kimberly hittel the water workout Instructure. She goes above an beyond each an every class. She gives me courage an strength. She is my friend. Melissa at the front desk is just the best. She always wears such a beautiful smile is energetic, Friendly, an always ask about my day. She makes me feel welcomed. I enjoy seeing her first Thing when I walk in. She knows a lot of us by name. An that to me makes this place so worth coming. Coming to the north Royalton ymca is the best decision I could have ever made for my self. Not just for the workouts an classes but also to make new friends. There is not one bad thing I can think of! I tell everyone about the north Royalton ymca! My whole life has transformed my health, mentally an physically, an it gave me the opportunity to meet some new friends that I enjoy so Much. THANKS NORTH ROYALTON YMCA FOR CHANGING...

I work out here regularly, and I have found that the weight area is very dirty. Most members do not clean up after themselves, and do not use the equipment properly. Every time I work out I leave with hives on my hands from dirty the equipment. I have had several membership at other gyms and never had this happen to me. I also had an older gentleman hit me with one of the machines because he was not using it properly. I have never had an incident like this at any other gym, where members hurt others due to misuse of equitment. I hardly seen any staff watching over the equipment area. There is one gentleman that will actually goes up to members and correct what they are doing, but he only works evenings. I am surprised there are no classes that have to be taken for safety. After the incident I looked for someone in the weight area to followup​ with and I couldn't find anyone. I called to followup once I got home, and I was forwarded to a automated mailbox. Very disappointed with the overall experience...

Good luck trying to cancel your membership. I had surgery and can no longer do the exercise classes I loved. So I want to save money and cancel. I started contacting them in July requesting to cancel membership. Several calls and emails to the membership directors did not result in cancellation. The third party software the Y uses for billing makes it impossible for the employees to assist with cancellations. They insist that members go into their account and request cancellation. Except there is no clear section within my profile to do so. Their membership account feature is wonky to put it mildly. The prompt that eventually worked was to select Register for a New Program. Then Request Membership Status update. Very unclear. It’s as if the YMCA needs the money obtained by charging me three extra months fees and intentionally obstructs members from...