The Venue at Horseshoe Hammond — Local services in North Township

The venue itself was great but arrive more than an hour earlier. Missed a half hour of the show for Gojira, Mastodon, Lorna Shore

When i received tickets on Ticketmaster, no info about where we need to go. Self research on the casino website, none successfully found. Obviously first time coming here. Parking garage took time to park had to park on the roof, but was there other parking? Not sure. Just following the line of cars ahead of me. No signage outside, no staff to direct or ask questions. Free parking though.

Walking was fine until i hit a line to get IDs checked for entering the casino. At the same time people entered elsewhere and walked beyond the line we were in with other people that came from the parking garage. They were in asking where the concert is, they were pointed to the direction, So it was irritating not knowing if the line entering the casino was necessary to enter the venue.

Then finding our way through the casino to the venue took some time but signs were easy to find. Then another line to enter to get paper wrist bands, scanned Ticketmaster tickets to get it.

Then another line to back track to in order to get through a security check and scan our ticket master tickets again after security check. Ok now thats irritating. Need to incorporate more information for those first timers. I missed one of the opening bands Lorna Shore

Prices were fine with drinks and waters. It was expected. Staff was great. Mosh pits, crowd surfing ect. All fun stuff compared to some concerts that absolutely dont allow and have staff that stops people from doing so. Bathrooms were expected to be nicer but having that many people, mens line for the bathroom i didn't expect to wait that long with a venue holding a couple thousand people. Maybe about 10-15 urinals and some stalls. I would come back now knowing what it takes to get in but would warn new comers with little information to none to show up really early. Leaving took about 45 minutes to get out of the parking garage. Expected but sucks.

4 out of 5 due to the...

👋🏻 Hey fellow Google Mappers! ☺️ This was me and my boyfriend’s first time going to The Venue at Horseshoe Casino, but we’ve been to the casino once. We didn’t know what to expect, but we were both excited to go to a new venue since this was our first ever rock concert. We went to see Dokken and it was awesome! 😎🤘🏻🎸

💨 Atmosphere: Some of the other reviews mentioned it was hard to find The Venue.e and my boyfriend didn’t find it hard at all to find it. If you pay attention to the signs, it tells you where it’s at. One thing I heavily disliked about going through the casino just to get to The Venue was the smell of pure cigarettes. I do not smoke at all and it was not an appealing smell at all. I wish they had a separate entrance that leads directly to The Venue without having to go through the casino smelling all of that. 🤧

🪑🎫 Layout: The layout of the venue was decent. I bought me and my boyfriend floor seats and we were the 2nd row from the stage. The view was nice for the price. I thought it was interesting that some people kept leaving their seats just to get closer to the stage. I kept asking myself why don’t they just purchase floor seats, but the security kept telling them to go back to their seats which I appreciated.

🍽️ Food/Drink Items: There was an okay selection of beverages (alcoholic & non-alcoholic) as well as light snacks. I’m not a drinker, so I just got a water bottle. They only had mini bottle waters and it was $2. I wish they had a bigger bottled waters. The mini bottled water reminded me of the 8 oz Kirkland one from Costco. It probably was and ended up putting the casino’s name on it. 😂

⭐️ Overall Experience: Overall, me and my boyfriend had a great experience with the concert at this venue. It’s a tad smaller than other ones we’ve been too, but it also wasn’t crazy crowded or sold out which worked out for us.

💌 I hope this review helps The Venue at Horseshoe Casino & its current and future customers.

Have an...

I really enjoyed this venue. We arrived 1.5 hours before the show started to get dinner at Jack Binion’s. We then chose to stay at the casino for about an hour after the show ended to gamble, drink, and eat.

We sat in one of the VIP suites, which was absolutely great. The view was awesome. The VIP suites have a bar and bartender in the suite with an open call bar. Beer, wine, mixed drinks, pop, and water are all included. There are also private washrooms for suite guests on the suite level.

However, I do agree with other reviewers that there isn’t much information about parking or where to go, though. We also were unsure if the show started at 7 or if the doors opened at 7? We missed the beginning of Lorna Shore (the first band), because of this. Also because of the all of the weird amounts of lines people had to stand in. That part was a little strange. They had signs up for wristbands, but no explanation of what the wristbands were for.

You can’t really control the parking situation, and after being to so many concerts, it is expected that leaving in a timely fashion is almost always going to suck.

I would just recommended offering more information online on The Venue website regarding parking, where to go, when doors open, when the show...