Hip Hip Hooray — Local services in Northfield Township

I usually do not leave reviews - good or bad - but this experience lingered on my mind. My first time here on a Saturday. I was greeted by the staff and owner. Looked around for a bit and found lots of interesting toys I've never seen before. A card game in an "avocado" caught my eye, and it didn't have any instructions on the front or back. I googled it, and the owner instantly came from behind asking "Excuse me, may I ask what you are doing?" She explained how the card game worked and introduced me to other toys that my 8 and 6 year olds may like. Her question and approach though, was very intrusive and left me feeliing uneasy. I find it very hard to support small businesses if this is how potential customers are treated and monitored. Not a "hooray" for me. Apparently happened to another person that left a...

Ralph Waldo Emerson said, "Nothing great was ever achieved without enthusiasm." These words come alive when you visit Hip Hip Hooray in their new home in Glenview. Holly and Lindsay enthusiastically take their time to ensure that each customer is matched with the perfect gift for their loved one. Holly is the Willie Wonka of the toy industry. Over the decades she has amassed tremendous knowledge of children's items and cares deeply to ensure each person gets what he/she desires. She seeks first to understand. Having been a lifelong educator for five decades, I have a unique sense of what makes people "truly" care about children and young adults. Just walking in their store...

I drove 45 minutes to get to this store on a Sunday. Got there at 315 pm. Hours for Sunday at their door say 11-4 and online too. Got there, and unfortunately, they were closed. There was nothing on their phone system that said they were closing early. I called the next day and they said, "oh we closed early because no one came and it was slow." Well, I came, but you closed too early to even know. Biggest waste of time. I love supporting small businesses, but things like this make it super frustrating. Save yourself the hassle and call before going in case they spontaneously...