My experience there has been a total and utter waste of time, honestly don't care if they see this review or not but apparently somebody on their in made a clerical error which is now making me go through unnecessary hoops in order to obtain identification that I am who I say I am because they made the clerical error on their behalf. On my birth certificate there is a letter on my last name that is not on my social, which my social is correct on the last name. Now what I've been told is that they go by what is shown on the birth certificate so somebody made the biggest screw up and now it's costing me dearly, instead of correcting what they made a mistake of I have to now dig through and make a correction and have to pay for it in all honesty where I never made the mistake in the first place. A simple task becomes an obstacle when it comes to California and it is annoying let alone the county. Fix...
   Read moreMake sure to book the appt online before you go! It’s super fast and easy to get our needed documents in the office after booking the appt online. I felt bad seeing numerous people line up outside the building because they didn’t book an appt beforehand and the line was so long that it wrapped around the building outside. Staff in the office were also very friendly and helpful pointing us to the right place to line up, and with an appt booked online in advance, I probably spent max 3 mins in line before called. In and out within 10 mins and got what we needed!
Not sure why Google Map brought us to the back of the building where we can’t park at all, thankfully the security guard kindly told us to park at the “front” of the building (free parking), and that we’d get a ticket if we parked in...
   Read moreThis place is a joke and run by a clowns! The blond lady with glasses at the front desk has a horrible customer service & rude She obviously hates her job and her life. Disappointed …. People please be carful they will just cancel your appointment with No explanation! Had made a reservation over a month ago showed her the email and confirmation.she still said it was cancel?? I was so confused because I never received a email or cancellation or a phone call! They will just cancel it...
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