Target — Local services in Novi

I work at Target in another city. However, I was driving past this one and decided to stop for some things to make dinner. Got everything to the self checkout and noticed that something didn't have a tag. From the minute I had to call over the attendant, I knew he had an attitude problem. The way he said "well, I'm going to need you to pull it up on your phone to get the DCPI for the price" was full of so much annoyance. Like it was my fault it didn't have a tag. Got that taken care of and let it go. I went about my business. I accidentally double scanned a bag of potatoes and for whatever reason, it came up as a $30 shirt the second time. Which absolutely happens! So, unfortunately, I have to call this man back over to remove it. I explain the situation and he looks at me with so much disgust. Makes me pull every single thing out of the 3 bags I had that were clearly visible, instead of just looking through them. Accused me of having the shirt in my pocket quite a few times. Continued to ask me if my hoodie, a band hoodie that is clearly from a concert, had a tag on it. Then scanned the potatoes once and accused me of lying as well. I informed him that I also work at Target and if I wanted to steal, it surely wouldn't be going through the self checkout at a random store I've never been to before. He just huffed. The entire interaction was disgusting. I am highly disappointed in allowing people like this to interact...

One woman in particular who works at the service desk needs a briefing in customer service. The way she speaks to customers is beyond rude. It is obvious that she is annoyed about the work she has to do and seems to want people to know it. She will do a return for the person in front of you, disappear into the back room for several long minutes, and when she reappears and you walk up to the desk, she says in a very condescending, annoyed voice “ma’am- its going to be a minute!” As if she’s aggravated that I walked up to the desk before she was ready for me. If you misunderstand something she said, she will in the same condescending tone say “I thought I made that clear.” This has happened multiple times and I hear her speak like this to other people too. People are visibly embarrassed after she speaks to them the way she does in front of a long line of other customers. When your job is literally to do customer service you should not be so obviously annoyed with customers for coming into the store to make returns, pick up...

Thanks to Amazon, Target is beginning to "circle the drain." An employee at the store told me that the $15 per hour by 2020 thing isn't quite what it seems. What Target didn't tell the media is that they are cutting out a number of employee positions to force more work on to fewer people. They are also cutting non-management workers hours by around 50%, so eventually they will not be eligible for ANY benefits whatsoever. So basically they are actually getting paid LESS than before.

Another bad thing about Target is their phone app. It uses your GPS to recognize that you are physically in the store, and it raises the prices on their website to match the prices at the Target store that you are in, so you pay a higher price by not being able to price match. Pro tip: shut off your GPS BEFORE you drive to the store.

The last complaint is that their weird bathroom policy, that allows either sex to use either bathroom is still in effect.

Do yourself a favor, and stay away...