Paradise Massage & Spa — Local services in Oʻahu

I come here pretty often for massages so I figured it was time to post my review on here, since my other review on the booking site was deleted.

Pros: Close by 'newer' Ewa Beach,/Kapolei area, decent Thai style massage w/o the hassle of driving in to town. You can add cupping for an additional fee ($20) & Chinese medicine oil (think of Bio Freeze but stronger), you can receive $10 off your massage when paying cash

Cons: There currently is still no option or pricing for a 120-minute massage on the booking site even after a brought this to their attention. The longest option on the website to book is 90 minutes. I like getting massages here however I would appreciate more consistency & transparency about the pricing. I was told my cupping would be free because the last session was nor really don't so well (not enough pressure to be effective). I was quoted $140 + w/tax or pay $130 cash. I brought the exact cash amount so & was a custom option to tip on card so I gave $20 tip. I just hope it actually goes to my massage lady since the charge didn't specify anything on the receipt. It came to $20.94 w/tax. Not sure why I am paying tax on a tip either?? Weird...

My biggest con is always having to be in the downstairs room. It isn't sound proofed enough & you can hear other guests coming in and out. I know there is an AC to help combat the noise but it's still loud, distracting & takes away from the overall experience. I still don't feel like my cupping was up to par so I'll probably stop doing this service altogether. I'm not sure if the cups & the device are even sanitized and disinfected before each use 🤔?

Overall, I feel better I just wish they didn't use so much elbow technique. I would prefer more hand movement type of massage. The elbows are very intense & the same goes for walking on the back. I know I need strong pressure, but man you gotta pull through the pain 😮‍💨 before you experience the relief 🥲!

The deep tissue massage combined with cupping therapy is very detoxing! I felt lightheaded & I am still sore, however I know I feel better in a few days 💪🏽 ! I am definitely less tense ☺️. I enjoy coming here and will definitely...

I have been to many spas for massages and this was not a good experience at all! I was looking for a place close to home instead of driving to town weekly. I decided to give this place a second chance so I booked 2 massages. Neither girl introduced herself-I had to ask her name at the end of my session. I never filled out paperwork with my medical history nor did anyone ask. I had several surgeries and I am on disability. I specifically requested Vivian and was given a different lady. This was very upsetting! I should have left at that point! When I arrived on Monday for an 11AM massage the open sign was off and nobody was there. Vivian answered through her Ring doorbell remotely and said she would be there in 5 minutes. She said she was very tired from the weekend and apologized (unprofessional). She said she had the wrong ph# for me. I confirmed it on Feb.27 when she wrote it down in her notebook(unorganized). She also forgot the amount she promised me. When I arrived on February 27 I said I was paying cash and not Groupon! Vivian did not remember that and kept asking for my Groupon # on 2/27 and again on 3/01. Both girls attempted to place me in a backwards rainbow( She held my wrist with her hands and touched my feet leaning backwards). Well, I am flexible, but I am not in the Olympics! I started having left buttock pain that radiates down my leg to my toes immediately after my first massage on February 27, 2021 with Hope and it is still there. It is bad enough, I went for an MRI yesterday. The front part of my left leg and all my toes are numb when I walk and I can feel a knot in my left butt cheek which is tender to touch. I will soon find out what damage was done. FYI, they give you $5 off a massage if you leave a good review! No thanks! I will continue to drive to Cathy @ Herbox Spa! She...

It was my first time visiting the island. My daughter loves massages, and after reading the reviews, we decided to schedule an appointment. Scheduling a last-minute appointment was so easy; they took us in within a couple of hours. Parking right in front of the building was very simple.

Vivian and her staff were very warm and welcoming, they explained our options in detail. We decided on the 60-minute combination massage, basically light to medium pressure and deep tissue at needed points. After the massage, I felt like a new person; I literally had to adjust to my new body. My daughter was so happy that she wanted to schedule a future couples massage with her boyfriend. Therapists CoCo and Amy were so professional and experienced. Their hands and elbows worked magically. They were very attentive throughout the whole process and recommended points that needed deeper pressure. The pricing is very reasonable for the service, and I definitely tipped very well. They earned every bit of the 5-Star review

I definitely plan on coming back during my next visit to the island. I highly recommend this place to anyone who is looking for a very professional and experienced...