Austin Music Center — Local services in Oak Park

I was asked during my craft class at Dole Center, if would lend them some items I had made because they were doing a display in their window of local art. I lent 2 vases and necklaces. I got the necklaces back. I kept asking for the vases and never got a response. Finally, I called the shop itself. They couldn’t see them around and they would get back to me. I got an email saying they were ‘90 percent sure they were in a bag’ that was returned. Another person and I unpacked that bag together, and they were not there. I can’t believe that they would be so careless with another person’s property!! And not only careless, but they didn’t take responsibility to even respond to me until I called the shop. And I get a ‘story’ that they ‘are 90 percent sure’ they returned them. No! Where are they? This they decide to keep my property?? Did they break them? How could they lose them?? They are not to...

I just bought the guitar of a lifetime at AMC. I really didn't know exactly what I wanted. And I am well versed with acoustic guitars. Their outstanding inventory was overwhelming. Chris MCKEE. Was my guide through the musical jungle. His knowledge and patience was only outdone by his genuine care for customer satisfaction. He made me feel so comfortable that I was able to relax and try many things I normally would not have. Ultimately he helped me negotiate a high end Martin guitar that I have wanted for some time but did not think I would be able to put together a deal. Thanks again to Chris and Cooper for you guidance and making me feel like part of the Austin Music Center family. I will definitely be back. They have my business and everyone I can...

So I took in my guitar and asked the owner if it made sense to maintenance it or just get a new one. To be fair, he did answer, "You don't NEED a new one." But he pointed out it was originally sold at Walmart or Target. I looked at his guitars and found a low-priced beginner guitar (in a kit). Asked if it would be an upgrade in quality from the one I brought in. He immediately said yes. Got it home and it sounded worse than my old one. Looked it up online and the EXACT same kit is available from Walmart -- for $35 less. Will not be a repeat customer of this...