FKO Kids — Local services in Oak Park

Well this last visit summed things up for me! 1st of all i dont how this store managed to stay all this time, even since back in the day on Grandriver, but anywho....i shopped there then, and i was shopping here now, but during my last visit i went to purchase school uniforms for my 3yr old and he had to use tge restroom...i got sent on a mission throughout the store to locate the manager, whom was VERY RUDE! saying i dont know why they told ypu that becasue we dont have a public restroom!", ok let me say that my 3yo has used the very restroom there before! And i said that to her and she contunied to go back and forth with me about letting him go! So we kindly left and if i could have gotten away with it and was that type of individual, i would have allowed my Son to pee on the floor! also let me remind you that i have and was about to spend money in this store! Guess what she don't care! And neither do i! I WILL NEVER SPEND MY TIME or MONEY HERE AGAIN!!! AND GOOD LUCK TO THE ONES THAT DO!!! I will drive to Westhell and back before i step foot into this RACIST, F*@KED UP RETURN POLICY HAVING, PUPPET STAFFED, OVERRATED...

After all my years of shopping there and all the money I have spent there i can’t believe how they did my child and me. I put a layway in of 7dresses 2 coats for Easter in that was my daughters Easter dress which I paid for that in full (100$) I went to get all of it out the week before Easter. They took my daughters Easter dress after it was paid for GONE and sold it. Waited weeks to speak with the owner gave me the run around several time. Customer service has gone completely down. When finally speaking to not the owner but the person who they said handles things like this she was rude to me. They would not give me my money back for the dress that I didn’t get nor would hey give me back all the money that was paid on the rest which totally was a little over 200$ all while I’m speaking with her she was rude so I told her I was going to call the BBB and she hung up in my face. I’m done with them I lost money that they will not give back and they Ru ruined my...

Shopped here for years every year getting school clothes for my kids but I will never spend another dime in this store ever again!! Recently spent 300$ on my son some school clothes and my son usually wears a 14 so that’s what size I purchased him. I guess this year he grew a bit and I bought 5 pairs of jeans here my son could not fit his leg In not one pair..everything was still detached nothing tooking off as far as tags or stickers nothing and they will not allow me to exchange anything although everything is still attached and I just purchased earlier today. So now I have to find someone to buy these jeans just so I can get him school clothes he can fit what kind of customer service is this none at all!!!!! U don’t do that to a loyal customer or any customer who spends there hard earned money at your store I don’t recommend this store to anyone who doesn’t like to take your children shopping with you because of they can not fit the items too...