Kemo Wireless — Local services in Oakland

This is an excellent phone repair shop. My girlfriend and I both took our phones in, mine for a new battery and charger cord and hers for a new screen (iPhone 6s and 7). The most impressive parts were the service, quality of work/parts, and prices. My regular place wasn’t open and paid 50 bucks for a battery (which wasn’t even new) vs 35 for a brand new battery here. My gf said the Apple store would charge 150 vs 70 here. It took about 30 minutes for both to get fixed, coming in around 6pm. He even replaced our screen protectors with quality ones (not the basic plastic cover) on the house. Below are the parts of our experience that really stood out to us: Having both worked retail, we were very happy/impressed with the high level of customer service. Audman is the guy to see, he is very knowledgeable, detail orientated, honest, cerebral, and treats people with respect and understanding. One doesn’t find customer service and quality work as good as this as often as you’d hope. As mentioned the prices are very competitive with other repair places and better than the Apple store. The battery was new and not a replacement, where other places will replace it with a used part or charge premium for a new one. Another high point was the honesty, I thought my charging port needed to be fixed and he checked it out and said it was fine. Many places will just tell you to get that fixed as well, especially if one thinks it needs fixing (kinda like car shops where they add on unneeded services). They also offer a 60 day warranty for repairs (if there is an issue with the replacement part/work..though that would rarely be an issue from the quality of service). It’s always a good sign when one is willing to stand by their work and find a solution if there are any problems due to the service provided. We are both amazed with our great experience and would highly recommend this place to anyone who needs a repair!!! Ps. Lots of great authentic Mexican food nearby while waiting, the panderia nextdoor and taco shop down on the same side by 36th are...

Fantastic service from a skilled professional. If you're debating whether or not to have these guys fix your phone: just do it, they're skilled, honest, and just good guys.

I'd called to ask about replacing the USB-C port on my Pixel 4A, which would only charge the phone about 50% of the time, and the cable would often just fall out. Abdel (sorry if I'm spelling that wrong) told me he could do the repair, but they didn't have the part in stock because it wasn't very common, and it'd have to be ordered from China. Previously, I'd looked up a DIY repair on ifixit and saw what I thought was the part for $25. So I told him, "I think you can get the part at this site, no need to wait for international shipping," and he said that was the USB port for a Pixel 4, not a 4A. He was totally right, and the 4A part was listed as out of stock (if I'd ordered it, it wouldn't have worked on my phone, even if I had been able to take the phone apart without messing something up). He suggested I bring it in and if he couldn't solve the issue, he'd order the part and have me return when it arrived.

I brought it in, he tested it with a voltimiter, and took it into the back for less than 5 minutes. When he came back out, he put it on the counter, demonstrated that you could now plug it in and the fit was so tight the phone would hang upside-down from the cord (before it'd wiggle free even if it was flat on a table), and it charged perfectly. He then said, correctly, "I can see you tried to clean it out yourself, but the good news is, you didn't do any damage to it, and I just needed to get the dust and dirt out." I was super impressed he could see my unsuccessful attempts at a home repair, and that he solved the problem so quickly. I asked him what I owed him, and he told me there was no charge. Amazing. Next time I crack my phone screen or drop it in a puddle or something, I'll 100% be bringing it to Abdel to fix--an absolutely kind, competent, talented guy. Thank...

I could not be more pleased with my experience at this shop. He really lives up to his reputation as the best in the bay area. While in Texas, I got a hairline crack in the screen of a Samsung ATIV S Neo, for which spare parts can no longer be found. The phone was dead. The touch screen was completely unresponsive. Sprint wireless could not transfer my contacts or my texts or anything else, because they could not get into the phone. No shop in Texas could do anything. But, when I got back to Oakland, Kemo Wireless had a simple solution. They took a duplicate phone bought used for $9 off of Amazon and swapped out the motherboard. It took less than 30 minutes while I waited. And, voila! I was back in business. All my texts and contacts were there and everything worked perfectly. Kemo is a master craftsman. And, in Texas, they said it couldn't be done!!! Best of all, the shop is only steps away from the very nice, upscale Fruitvale BART station! No need to drive, find a parking space, or anything. Very convenient. There is absolutely no way this experience could have been better. Wait until those jerks in Texas...