pOpshelf — Local services in Oakwood

Worst experience ever today, my wife came to the store to get some balloons for my sons birthday and they didn’t know how to tight the balloons, my wife had to come 2 times and repay for the balloons that they didn’t tight well. The 3rd time the same problem, I went back to the store and the manager told me it was not his fault that was my fault and was very disrespectful and didn’t want to give me a refund. They stay with the items and there was no resolution. Worst store ever, I will not be...

I just left this PoPshelf and typically I have a good experience there but today was unacceptable. The entire time my mother and I shopped, one of the associates followed us around the store the entire time. While my mother and I were checking out, this associate and her colleague, both Hispanic, just stared at us. It was deeply uncomfortable and very upsetting. Not sure if there was a change in staff but I hope they encourage any new hires to not treat their customers like suspects...

5 stars for the experience, cleanliness, the friendliness of the store associates & the variety of the products. It was a pleasure to shop here - right from stepping into the store the way the visual merchandising was done - was perfect! Along with the music, the products - i ended up purchasing a beautiful bowl & plate, some hair accessories & shampoo. Love this place & will see myself coming back to it...