I cannot say enough great things about this wonderful company. They provide one on one service and take their time with you and are happy to explain about the jewelry your bring in or wish to purchase. I brought in several items that belonged to grandparents and I was gifting my nieces and nephews to inherit these used old and abused heirlooms. Willow jewelry put a rush job for my nieces wedding to wear her grandmothers items and they literally are a Cinderella story! The uniqueness of the diamond setting remained with a new ring setting that caught everyoneâs eye during the wedding as it sparkled for miles during the service. The antique watches for the boys in the family are loving the fact their grandfather wore it and it still works- thanks to willow jewelry. Im grateful this company takes to heart each story of the jewelry and in a massive heartfelt manner treat it as if it was theirs personally and return to me in amazing outstanding condition to give as gifts. Everyone complimented the beauty in the items I gave to them. I cannot say how wonderful it is to trust our family history in the hands of amazing professionals. They will remain my only...
   Read moreAn absolutely wonderful, efficient experience - I can't sing their praises highly enough. The screw holding my glasses nosepad had fallen out and none of the screws in my glasses repair kit fit, so I was wondering if they'd be able to reattach the nosepad. I received immediate, attentive service. They didn't do glasses repair, but Chris happily offered to take a look to see what they could do. He was able to reattach my nosepad in under five minutes, using a pin from his jewelry stuff, and we chatted while he did so. He was also incredibly generous - instead of charging me for the repairs, and I would've been happy to pay, all he asked for was a Google review. They're kind and helpful and reasonable - the best kind of business. My new go-to for repairs and advice, and I'll recommend them to...
   Read more100/10! I went in with questions about some jewelry I recently was gifted and wishes to repair three watch batteries. The person who was helping me (Chris) was very honest with what I had questions about and gave me simple at home solutions, which I greatly appreciated. All three watches were repaired in no time at all. He offered a fitting of one of the watches that would have been impossible for me to size at home. Chris made sure that the watch was the right size and so when it wasnât the first time he fixed it. He took the extra minute to get it perfect which meant to much to me. I 100% would come back with any jewelry needs at all, I was...
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