NOT good for large groups or families. Doesn't answer phone calls. Hours not posted anywhere online, posted hours onsite appeared to only be for the summer time. Prices not posted online (It's $10/person if anyone is wondering). The posted (when you arrive) group size is 5 people.
It was late in the evening when we arrived so we asked what time they closed. The lady running the place couldn't tell us a time that they closed and said around 9:30 PM or so. To confirm I asked if they were "closing after everyone finished?" and she seemed to acknowledge that.
We are a large family on vacation together so we split into 3 groups. We began playing and were having fun, at hole THREE she came to me and my wife and said, "we appreciate your business, but would you keep playing and not wait for the next group" because she wanted to be able to leave at a good time. We were a little flustered but wanted to be considerate and made sure the next group of our family was not being held up and that we were playing 3 holes at a time.
3 holes later, on HOLE SIX!, she came to our second group who had partially moved forward to the hole and were waiting on their last group member and began telling them not to wait for the next group in the family (WHICH THEY WEREN'T!)! At that point my wife and I had enough and stopped playing and just let our kids (ages 11 and under) play the rest of the course. Most of the fun from mini golf is watching and cheering one another on. Other members of our family also could not enjoy playing the rest of the time.
On top of that they let others into the course after us (appeared to be a family of 5 or 6), and they weren't waiting on us to finish and were consistently 2 holes behind our party. Another couple was also let in after us and they appeared to be told to start elsewhere in the course and appeared to hop around from hole to hole in random order. Commonly when playing mini golf in the past we let other faster groups play through if needed but never had the opportunity tonight.
Needless to say, I do not recommend going to this place and will NOT return ever again. It may be an "okay" place for a couple on a date or a family with only one or two children.
Some business advise for the owners: Post your hours clearly online and onsite for both peak season and off season. Hire workers that are kind and courteous and not focused on leaving at an indeterminate time that is unknown to your customers. If the workers need to leave by a certain time, perhaps don't accept new golfers past a certain time. After being in business for a while it should be clear how long the course takes for a group to complete. It would be nice to have prices posted clearly as well but I understand from a marketing standpoint not...
Read moreAs a father of a child who is bound to a wheelchair I have had enough of business that have no idea what the Americans with Disabilities Act is. I took my family there today and after about 20 minutes of walking around the place we found no ramp. No way for my daughter to get up the stairs and to the course.
We left absolutely disgusted. I called the business and inquired about a ramp. The young man told me that it's something they haven't been able to address yet.
That ends now
If I had a dollar for every business my family and I have been unable to visit because there was no way for us to enter we'd be well off and then some. We spent the first two years of our daughters life living on pins and needles because we were told at any second she would die. She's now ten. Why? Her strength and our willingness to advocate for her.
We will return to Ocean Isle Beach and the putt putt place that my daughter missed out on. I'd say the end of the season is fair. If there is no ramp, there WILL be an ADA lawsuit. This I promise! I'm a father who has had all I'm going to take of my daughter being dissapointed because she's different.
Up to now with situations like this we've been very passive....
Read moreWe had a party of 6 adults and 3 kids. The place was pretty packed and everything moved quickly. At first we weren’t going to have our 18m old play but they had a small plastic putter and he had a blast walking around with it and a ball. My 3 year old also had a ton of fun and asked to go back. We had all the kids go at the same time close to the whole and then redirected them to cheer on the adults. Everyone was nice and friendly and we were able to make it through all 18 holes. The kids were also easily distracted by all the animal statues while we were waiting for holes. We will definitely go back the next time we’re...
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