After a while visiting this place it started to feel like they were taking me less and less seriously. The meds they perscribe disable you and feel unsafe for operating machinery like a car which most of us do daily. They began treating a shell of who i was when i first walked into their establishment on the first day than who i was becoming. They take notes on what you say and try to get the story of who you were before as opposed to who you are now. Most of my visits were spent explaining how i was feeling years before treatment and by the time 30 minutes was up i didn't feel any progress was made on how i am feeling now. They just take your story from the beginning and run with it. Which is not how you treat a growing person but how you keep someone in a box and study them as a specimin. Pretty cold way of running things and an abuse of clear power dynamics and just makes me feel like they are running drugs on me as a form of long term research that i am not being paid to participate in their study or being presented an informed consent. Also the doctor made it sound like i had symptoms similar to schizophrenia and kept going back to his same narratives and charicateurs of me that he formed from the beginning. It basically felt like gaslighting and mental abuse with the goal of perscribing more drugs to make more money. My previous therapist only referred me to this place because it is considered to be a higher level of care which i asked for but i didn't know this is what they meant by that. I think they are experimenting on people on a large scale and it is unethical. I was also informed that this is an establishment where drugs are required in order to recieve group therapy. You have to be on something in order to participate in group healing. The group therapy was the only reason i wanted to go here but i never ended up going because the sessions didn't align with my schedule. Almost a year later i am feeling about the same and i stopped taking their drugs and visiting months ago. I didn't show up to my appointments after i stopped taking the drugs because there is a clear pressure from the doctor to take the drugs over a long term for them to work. My doctor was honest with me and didn't hide that it is his job to perscribe drugs. So it just made me feel too bad to go into the office and say i wasn't taking them anymore and waste everyones time. Taking latuda and then abilify is like pushing the pause button on your life's story but time still passes and then you stop taking them and your story starts again. I could see how that is useful for someone who is feeling too much all at once but its just not for me. "Little helper" how about no. The staff was very friendly at the beginning so thanks for taking me in. I expected more and recieved about the same as i get everywhere else in life: People who make clumsy mistakes and need to get paid a shitton to live in California. Even the therapists in this state are ill. Im tired of being their tharapist and paying for them to live in California, i already did that for my dad and now my mom. I can't fix all the broken adults. I have only so...
Read moreThis review is for AUDREY & ROSA — two truly outstanding professionals.
Audrey has been an incredible part of my experience for over 10 years, and I can say without hesitation that she’s one of the most reliable, dedicated, and hard-working people I’ve had the pleasure of working with. She brings not only professionalism but also a kind heart to everything she does. Audrey goes above and beyond to make sure patients feel cared for — from making appointment scheduling easy to consistently sending reminders and communicating clearly. Her attention to detail and genuine compassion are evident in everything she does. She is an absolute asset, and NCMH is very fortunate to have her as a long-standing, trusted member of the team.
I also want to recognize ROSA — what an amazing addition to the team! Though newer to MCMH, Rosa is already making a strong impression. She handles the demands of this sometimes stressful field with such grace and a positive attitude. She’s always warm, welcoming, and keeps things running smoothly alongside Audrey. Together, they make an incredible team that contributes so much to creating a professional, organized, and comforting environment for both patients and staff.
To both of you: please know that your hard work does not go unnoticed. On the tough days, remember how valued you are. Your dedication truly makes a difference — and it’s deeply...
Read moreThey do the bare minimum at best; I requested meds one months prior to running out. Come to find out they discharged me for no contact Eve tho they NEVER called me or sent a letter. Upon finding this out I immediately called to rectify. The intake coordinator was always too busy for me and barely called me back.i came down on my day off to do the intake process over again like we said, and she wasn't even here. I know I'm not the worst of their patients but they totally put me on the back burner like I didn't matter. The front desk staff rolled her eyes at me and turned her back on me because I started to question why she would agree to meet with me and not be here. I've never felt more insignificant than at that moment. This is how they treat those with mental illness at a level they deem trivial I guess. If you have other options, take them because they don't care about helping. They just want the numbers. They have no idea if I'm suicidal or not. No one has asked me. This is not the...
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