Dr. Bacia and everyone that works at Powers Drive are kind to the animals and customers. I'm a first time pet owner and have a fear of dogs. They have worked with me so I always felt safe even if that was allowing me to wait in a patient room while an unruly dog was entering or leaving the facility. Dr. Louie not even knowing me assured the vet tech that it was fine for me to stay in the room while a dog left the building. I have had a lot of questions the ladies on the phone and the doctors have always been patient and encouraging. I recently had a wonderful experience of having my animal spayed. They made sure I knew what to expect the day of the surgery and the weeks following the surgery. The morning I went in to have her spayed they had two emergency's. They were still able to get my pet back in a timely manner after seeing to the dogs that were having emergency's and the atmosphere was calm. I drive a good distance to see Dr. Bacia and would recommend him or Dr. Louie to anyone and especially a first time pet owner because of their patience and passion for what they...
Read moreABSOLUTELY THE BEST!!!! They cared for my baby as if he were their own. Dr. Bacia took my cat in during the Thanksgiving break and even came in during the holiday to take care of him. He took the time to explain everything that was going on with him and gave very detailed instructions on what to do and how to care for him. He made me feel so comfortable being there and I knew from his energy and kindness that he would take very good care of my cat while he was hospitalized. He was petting my kitty and even giving him kisses, it was so sweet! I cannot thank him and the staff there enough. They are all so nice and easy to talk to it's almost like you are not even at a animal hospital. Another plus is their prices did not break the bank and are very reasonable and fair. This was another huge relief for me. I am now taking all 4 of my animals here because this place is so awesome! I wish I could give them more than 5 stars, they...
Read moreJune 23, 2015 Dr. Baccia, I apologize in the tardiness of this letter; it is long overdue. My family and I would like to thank you for helping Esmeralda overcome a near death experience recently. I was extremely grateful that you were able to see us at a moments notice. You were capable of diagnosing her immediately with a seizure and hypoglycemia. Your quick actions brought her back to a fast recovery. Not only did you stabilize her, but even decided to keep her under observation for the rest of the day. You also provided us with an off-site, after hours emergency clinic in case she relapsed. I was so impressed by your empathy and the measure that you took to care for our precious Miniature Pinscher that I decided to bring Esmeralda back for future medical treatments, including her recent dental surgery. You have truly earned my business. Thank you again to you and your staff. The...
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