Started going here after the reopening from the pandemic. I've gone In about 8 times and have even taken my boyfriend in for pedicures and refured others. First time pretty good exsperiance, The next visit got a young lady that stayed on her phone the entire time she did my pedicure and my fill, The next visit I got Lisa I was very pleased and decided I would stick with her from then on. Around the fourth visit or so I had to go back the day after my appointment because the paint she used on my feet was thin even after 3 coats it showed when the sunlight hit it but Lisa fixed it at No charge because another tech told her she had to use a different brand on the feet, Skipping to Saturday Aug 29th I went in for a fill and a polish change all was well until Sunday morning (the next day) when the Gell polish began to chip I could not go In to have it fixed One because I had Church and Two Lisa does not work on Sundays considering I work Mon-Friday on a normal week I could not get back in until Friday because this Friday I was off but needless to say by this time more gell polish had chipped and began to fade off the tip of my nails Everyone knows you pay extra for gell so this doesn't happen. So I called on Thursday to make and appointment for today (Friday) to have them fixed. So I go In and she fixes it an then charges me for a job that should not have had to be redone that soon and basically tried to make me feel like it was my fault. I am 43 and I've been getting my nails done since I was a sophomore in high school and I know the process So it didn't help matters when the lady that works the front (that has flooded pedicure bowls every time but once when I have been there and cut my cuticles up when she would help get me started) decides to chime in to tell me how a fill is done. I'm not the type of person to complain (it took a lot for me to write this) or not want to pay for a service and I always tip even if I know it could have been done better but that's because I respect others and their time and I expecte the same in return especially when I'm paying for a service. Needless to say I want be back and I will make sure the others I refured don't go back. The Moral of the story is BE HONEST AND STAND...
   Read moreI arrived about 5 minutes before my friend so I decided to go in to pick a color for my pedicure. When I walked in, I was greeted promptly and told them I was there for 2 pedicures and my friend would be there any minute. I picked out my color and they asked when my friend would arrive, I said any minute. About a minute later, I was asked again. They had me go ahead and sit in the pedicure chair, which was fine, my friend would be there any minute, I confirmed this with a call to her. Roughly 1.2 minutes later, I was asked yet again. I just kept answering, any minute. When my friend arrived in the parking lot, the lady asked if that was her walking in and went to rush her in to her chair. That same lady was the one to do my pedicure. She asked is I wanted my nails cut and I said yes, very short. I had to ask her to make them shorter 2 more times and they still were not short enough. Fine, I'll fix them at home, maybe she's not comfortable cutting them shorter. Several times she got up and walked away for 5-10 minutes, no idea where she went, maybe she had to poop and couldn't wait, maybe she has IBS, I'll never know. One of the times she reappeared, she brought a bag of not melted paraffin wax and proceeded to attempt to mold it around my feet. My friend received melted paraffin, I just want that. So I asked, which of course meant she had to disappear again. When she reappeared, she brought the tiniest amount of semi-melted paraffin, not enough to cover my feet. Whatever, I give up on that. Meanwhile this whole time, she also keeps grabbing the controller and changing the settings on the massage chair. I don't really want the chair to abuse me so I keep grabbing it back and putting on the pleasant settings. I didn't receive a foot/leg massage as advertised, she basically just rubbed in lotion in between disappearing and changing my chair. I gave 2 stars: 1 for the pretty nail color and 1 for the foot/leg massage my friend received. I...
   Read moreOkay I went in here expecting the worst because of these reviews, but what kind of person would I be if I was scared of taking some risks? I came in looked at the prices. Already know I wanted a acrylic set and what shape I just didn't know what color. I saw the solar nails on their little display nails in the bucket on the ring and I loved the colors so I went for the solar acrylic nails. When I walked in the man was nice, he greeted me and we had a whole conversation. He put the tips on and cut them then sent me to one of his fellow workers to finish the nails. I kid you not I was expecting the worst from her. at first I felt kinda hostile. I did get the coffin shape which is clipped and filled a bit more slanted in than the regular square shape. At first when she started filing it seem like there wasn't much effort put into it and I was tripping myself out because they seemed a bit crooked at first. When she applied The powder and filed them down the shape came out just as I expected and the solar is beautiful. The only thing that concerned me was that the total came out to $50 and solar is $30 on the list but that was my misunderstanding. I went back and it does say pink & white solar for $40 it only totaled to $50 because I got coffin shape which is +$5 and glitter +$5 as well. I which I was informed because if I didn't have the money it would've been a huge problem. For the most part I will be coming back especially because they gave me a $5 off coupon for...
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