Relax Massage — Local services in Oklahoma City

When my friend and I walked in for our massage We were asked to wait 15 minutes when there was only one other customer in the entire building. We decided to wait and then 25 minutes later they walk over to us and tell us it’s going to be Another 20 minutes. I asked the lady if we could go ahead and soak our feet since we were getting the Reflexology massage. The lady said that would be fine and then took a piece of candy up to my friends mouth and pushed it in her mouth and did this same thing to me. We kind of laughed about it and thought it was really awkward but didn’t think much about it. And when I came back to start our massage we were only going to get 30 minutes because I have an injury and I can’t lay on my stomach right now. My friend and I decided that we wanted to do the extra 30 minutes because we were relaxing and we asked him if we could go ahead and do the extra 30 minutes to give us each an hour massage. I asked if I could sit in the chair or just continue to lay on my back because I can’t lay on my stomach and and that was no big deal to them they said it was fine. We go to pay and they tell us each of our massages are $50 when it should’ve been 30 Dollars for 60 minuets each. Anyone that has been into this place knows it is 30. They got very hateful with us and we were arguing back-and-forth because they said that we were wrong and that we owe them $50 for 50 minutes when really it was supposed to be 60 minutes for $30. We will never go back into this place and it is really disappointing because it was my friends first time it was also her birthday today . I have never seen such poor customer service in my entire life and coming from a business owner that says a lot . I would highly recommend going to the massage place on North May next to Harmony nails and saii. They are very professional and I have never ran into this problem at this place and I have been there probably...

EDIT: I have changed my reviews from two stars to one star after our last visit. I decide to give this place another chance, and I fully regret it. The lady giving me a massage got up to 1. answer the phone once, 2. answer the door twice, 3. talk to another patron about their appointments. She answered her cell phone twice and spoke on it while massaging me with one hand (with not much effort, obviously). She talked to the others massaging other guests. I did not feel my muscles got any work done on it when I got out of there. I was so very disappointed, and I will be looking for a different walk-in massage place that I can frequent.

I am usually a happy customer here. But I had such a disappointing experience here today. After my husband signed the receipt with 15% tip, the lady told us that it wasn't enough tip. She got up more than five times during the massage to answer the phone and the door because they were short handed. And to ask for a 20% tip! I said that my husband signed 15% because she got up many times during his massage and she started to show me the other customers receipts telling me that they all left 20% and that massage tip is different than restaurant tip. If you think you aren't getting paid enough, maybe you should raise your prices since it is super reasonable right now rather than forcing your customers to give you a better tip when the service did not warrant it. I have never in my life been stopped because of "not...

My experience wasn't that great. The lady didn't understand; although I tried to make it clear I had shoulder surgery. She jerked my arm more than once after being reminded again. She was rough and seemed to stay on the same areas for a prolonged period of time. She jabbed my sternum...couldn't quit figure that one out either! Then the receptionist chastised me for only wanting to leave a 5 dollar tip; so I left 10, even though I didn't have a good experience. I...