ALDI — Local services in Old Bridge Township

My son and I decided to go and check out Aldi, because of a friend who raved about it, she said I needed to try it because she found great prices and new items that were really good and that she loved shopping there.

So, my first experience was awful. First, the store was small and the shelves were pretty much empty for a grocery store. I get that it isn't a store to sell name brand items, but it felt like shopping in a thrift shop/ dollar store looking for something you want or need and a not able to find it.

Second, upon waiting for a cashier on the only line that was lite up for check out, I watched a store worker working putting or arranging items in the freezers. When she was done she came to the check out line to start checking my few items. So, I believe she was working two positions that day which was on Memorial day. I said hello to her and no reply? Does it hurt to say hello back? I let ot go. Then I noticed as she was ringing up my items she was putting them in a different shopping cart next to her, instead of the one I was using and she was not using bags. Remember this was my first time ever shopping here. I did not know I needed my own bags. The cashier named Nina which I got from my receipt asked me for my cart and then I explained that this was my first time shopping here and didn't know about needing my own bags and why didn't she put them in my cart? She didn't answer me she just looked at me.? I give her my cart and I take the other one with my groceries in it.

I get outside and noticed I did not have my car keys, so I go back thinking they are in the original cart I was using. Nina was waiting on a gentleman, I say excuse me where is the cart I gave you, my keys may still be in the seat part? Again, she doesn't say one word and just looked at me. Now I lost my patience and I apologize to the gentleman for interrupting him once again and say to Nina what kind of person are you, you work with the public and when someone is being nice saying hello or asking a question, it is common sense to reply respectfully. Again, she just STARED at me. My son then came back looking for me, I told him I couldn't find my car keys, he said that he had them.

I was so bothered and angry at the way she treated me by not even acknowledging me when speaking to her. I explained how I felt to my son and he said that she looked miserable working maybe because she didn't have help and on top of it, she was working on a holiday. I explain to my son, that if that was the case, that it still wasn't a reason to take it out on a customer. Part of her job is customer service. I then said what else could she be wanting to do other than work during a pandemic, that she should be grateful to still have a paycheck during this time.

Needless, to say I will never shop there again and I wouldn't recommend it to anyone. I got 13 items and only spent $26.55 which wasn't bad for what I did buy, but I rather give my hard earned money to another grocery store who treats me with respect and makes me feel like a human being.

Sad to say, ...

I feel that the Obridge location is unorganized and makes too many mistakes my first that I haven’t complained about but matters well list them all now they miss counted my bags which I wasnt the one paying for it and a customer is cause I’m doing deliveries so that affects me then today I had three orders and the gentleman just topped everything on top each other so it made one we’re times do you know when the deliveries are sent out and to make it on organized after I organized everything to put it in the cart now didn’t put bags separate nothing. I had to spend time doing that then ice cream was melting because it was one of the orders.I got in trouble through Instacart for that. I then asked to speak to a manager about the situation because they had one register open up the line than the manager came out to help but he basically ignored my issue that I had which OK they have to rush but then at least I’ll make it more difficult for the customer separate it put the bags in between like I’ve been doing for the past year I haven’t had no problems just this location I feel like it is they’re very organized. They need to be more customer friendly or hire more staff.I am a customer now since they’ve been open and now I do deliveries for them and I don’t have a choice of which aldis bc instacart choices but for my personal stuff I definitely don’t go to this location.They are very nasty and on organized and cause you more work...

I gave 3 stars because the store is not bad but I am Very disappointed with the size of the store :( I had higher expectations thinking this store was going to be huge filled with lots of isles and groceries. After checking out other locations that even cary alcohol beverages- this store doesn’t and is less than half the store of Pathmatk- Seriously!! What a huge disappointment!! Also, I noticed prices are a little cheaper, but some of the quantity is very small - people don’t be fooled by the size of the item you are buying- I am a big shopper who loves saving $$ but found this place to be just ok for me. Just simply convenient store for essentials...I will say the produce was very fresh! I am satisfied with the quality - new store- curious to see if the...