KFC — Restaurant in Old Bridge Township

04/04//2021 Embarrassing/ dangerous servicing option through the “Drive Thru Only” for customers visiting this location by foot.

Headed by foot to this location with the intention of placing an order "to go" rather than dine in (to abide to the standard rules of Covid19 control and prevention)".

There was no access to the interior of the restaurant and my only option to place my order was through the “Drive through” as one of the servicing staff signaled me.

This potential dangerous and embarrassing situation to walk in front and behind cars in line placing their “drive through orders”; exposed me into an unnecessary situation reflecting their (discourteous, careless, unthoughtful) service option given to customers not driving cars.

At the window upon paying for my placed order it was requested that the order be handed over to me through one of the locked entrances for my safety.

It is totally understood and respected to practice the rules of Covid-19 prevention during this unprecedented times and as a responsible consumer all the prevention gear was on me (3 layer face covered with filter, disposable disinfected gloves and a face shield); it is beyond my understanding how management was so careless to offered me the service they provided me with.

Please be advised that this is the standard procedure implemented to follow by customers that visit this restaurant location...

I've been ordering the new kfc chicken sandwich a lot lately from a number of locations. Considered giving two stars but was honestly just very dissapointed with what i received at this location on this day. The sandwich was extremely soggy where the breading was. The other dissapointing factor was the fact that i ordered the spicy version. While chik fil a integrates the spiciness into their breading kfc i assume opts for a sauce to accomplish this. Noyhinh wrong with this as i have enjoyed it previously but on this day i founf they used the minimal amount as to have the appearance of laying down the sauce but none of the taste of it came through. Whether its because it sat for a while and led to yhe sogginess and dissipation of flavor i am unsure but it was not very good. Hopefully they improve on this at this location but I will not be gambling on this...

The place is super clean and the prices are reasonable, all though they’ve gone up.. like most establishments. However the first time I visited this place. There was only 1 girl working the counter, the drive through was going pretty fast and there was another group of boys standing around doing nothing. I saw an employee going to mop again, although the floors had looked clean. I had to ask him if anybody was going to take my order. Bc employees kept making eye contact with me as I stood there and nobody asked if I was ready to order. The place was empty inside. I expected to be serviced. The second time I went here. Another family cut me in line playing the “oh I just have a question card.” The employees knew I was there first and still furthered to engage with the family who cut me in line. It’s really poor service. But it’s a decent place in a...