Always very happy with the service here, which has a far bigger impact than their unbelievable selection. Need a certain cabochon stone and can't find it? Every time, they'll happily pull out every stacked tray to help me find it (or at least confirm that they don't have any). Need to identify a tumblestone that wasn't purchased at their store? If whoever's in front doesn't know, they'll call up the guy in the back for his expertise. Buying a stone of questionable authenticity? They won't wait for me to question, knowing that I'm far from an expert-- buying tumblestones from a jar labelled "obsidian," I was immediately warned that the store had strong doubts, only labelled it obsidian because it was given to them by their supplier as such, and asked if I was sure about purchasing it. I did anyway, because I liked it even as a 'mystery' stone (light and porous, probably dyed), but I cannot express how impressed I am with salesmen who were actually pushing me NOT to buy questionable lapidary supplies. ...
Read moreEveryday I am excited to wear my ring! Before working out, I take it off, and I catch myself looking at my hand to admire it, and then realizing it’s not there, and missing it, tee-hee! This is just how much I love to have it on, and even though receiving it only recently, my hand feels empty without it! If you want a custom piece engraved with scroll work and/or other designs, Dustin is your guy! When watching him draw what he was envisioning for the engraving, I could tell he was gifted in his abilities. Receiving the final piece was incredible, and it looked better than I ever imagined it would. I am honored to wear this amazing work of art that speaks for itself, and will continue to cherish it forever. Would definitely recommend him 10/10, on all accounts of great service and...
Read moreMy husband and I have been visiting this beautiful store for many years. It is a go-to for making gifting special as the selection is overwhelming in the most wonderful way. They stock beautiful stones and fossils in every price range, make amazing jewelry (they crafted perfect bolo ties for our fathers to wear at our wedding) and are a hobbyist's dream with raw stones and supplies. So whether you are looking for yourself or someone else, for a crystal enthusiast, for jewelry lovers or polishing hobbyists, this is the place to be. No store, however, could be complete without friendly, knowledgeable and passionate people running the operation. Custom Gems truly has it all. ...
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