Found Vintage Market — Local services in Omaha

Unethical bait and switch on price by the owner. They advertised a lamp for $320 on Instagram, which my wife confirmed before I drove to the store. Then when I got there, I was informed by a sales person that the price was actually $60 higher than that. The sales person was very nice, and this was obviously not her issue. I just asked if I could speak to the owner, as this situation seemed really strange to me. When the owner came out of the back, I asked her if this was really the case. She immediately was defensive and rude, which I'm assuming was a result of her knowing that dishonest pricing isn't a good look. My only question to her after that was whether $60 was worth losing a customer over. She then ramped up her tone to about an 8, and was really combative. I never raised my voice or yelled, "stalked her," "belittled her," or did any of the other silly things that she claims in her response to my wife's review. I just tried to get an answer to that one question 3 times and left after she refused to answer and was being so rude. I love to support small businesses, but l don't care about any lamp enough to deal with dishonest people like her. I hope she finds a better way to deal with her pricing policy, and with her customers in the future. From the other 1 star reviews, it seems she has a pattern of antagonism...

An excellent local business! The furniture is very eclectic, well repaired (when necessary), and skillfully restored. While most of the tchotchkes are Midwestern in style, they do have a rather eclectic collection.

The best part, though, is the people -- the owner is amazingly helpful, and the employees (possibly family?) are equally customer-driven. We went in one day just to browse, and we left with paint and tons of useful advice for a project. One piece of advice included, "I wouldn't buy that color. It's very hard to work with. Since you're buying two anyway, mix these two colors together. It'll be closer to the color you're talking about and easier to put on." She took the time to make recommendations about which colors went well together, she offered great tips on how to work with the furniture we're redoing, and made us feel like she cared about our project. She even directed us toward a glass store to get a new glass table top!

So, bottom line: next time we redecorate, we're buying as much furniture as we can from Found. And any project with existing furniture is going to start with a trip there for supplies. The owner is great, the store is cool, and what's better than supporting...

I had come to this store and learned about their “working hours” in which you can bring items into the shop that you’d like to paint while receiving their help. That’s before I knew they charged $35/ hour to hand you a business-card sized instruction guide - and walk away! Let me clarify that Mikey and the other man in the shop are incredible, and likely why people keep going back! He was the only reason I didn’t walk out during the working hour session. But the woman, who I believe is the owner, is beyond rude! I brought my mom in around Christmas time for what I thought would be a fun project together, and she acted like she’d rather we weren’t there and couldn’t be bothered! Mikey, the customer service maven he is, Saw this and was always trying to come over and help, even though every time he did, the woman would call him back over, saying “Mikey, I need you!” Very very bazaar experience. I will never be back! There are a lot of similar shops in the area that bend over backwards to provide great...