very rude, not professional. My sister wanted her sash done for homecoming, the owner not only called her 1 time to confirm a font but she waited 20 mins before she closed…the day before the parade. She left to go to charleston! As a business who calls and leaves no voicemail ? no text? no nothing? for all my sister could’ve known the call could’ve been a spam call even the doctors office calls more than once leaving a voicemail before the work day over. Mind u this isn’t the first time i’ve heard about an issue with this business. My other sisters bday sash was worded incorrectly, and when my sister asked “why did u change what i wrote down” she replied “i thought it looked weird”. Again why not reach out and confirm/...
Read moreNeeded my order for the homecoming parade and the day they told me it would be done, they called once and it was 20 minutes before they closed, didn’t leave a voicemail or even a text. Mind you, they have my number, I don’t have theirs. I had to hunt their number down from a previous customer, and when i finally got in contact with them, they said they called about the font and because I did not answer, they were not completing my order. Poor customer service and communication skills. I should’ve went somewhere else when I found out they were having to reprint orders due to not following customer instructions. Very unprofessional which is why they will remain a small business. I wish I could...
Read moreIf you’re looking for reliable or professional service, look somewhere else. This place completely wasted my time and my friends’. I had an order that was needed for an important event, but due to poor communication on their end, it was never completed. I only found out it wouldn’t be ready 20 minutes before closing the day before it was needed — no voicemail, no follow-up, nothing, until we decided to check to see what the issue was. Totally unprofessional and inconsiderate. Save yourself the headache and take your...
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