T.J. Maxx — Local services in Orangeburg

Went into the Orangeburg, SC TJMaxx store today. I went to a sales associate to make my purchase. Once the associate Jamar rang it up he proceeded to get a bag and I set my money on the counter which was a $ 10 bill. He at this point had set the bag on the counter. This is when things went real wierd... he was holding his hand out for the money and I had my wallet in my hand he was like ...looking out over my head. My first thought was he couldn’t see well and second thought was he was cross eyed. I said, it right here and pointed to the money . He swiped it up with major attitude and I still didn’t know what the issue was UNTIL ....he had my change in his hand. I held my hand out ....THEN he intentionally dropped it on the counter in a very disrespectful manner!! When I asked, why he did that? he said I didn’t hand him my money!!! Now I am a 50 year old woman, who has worked in customer service for many years . I never would have treated a customer in this manner nor would any of my employers tolerated this kind of behavior! Is this the kind of sales people we want to deal with? This is why people shop online more and more everyday! I still enjoy going out looking in the store rather than online ! If people have to deal with this kind of associate than its a no wonder these stores are going out of business. What happen to customer service? Do places like TJMaxx not teach Customer Service etiquette anymore ? Very...

My Sister and I visited this location on December 14, 2024. Everything about our visit was exceptional! The store was neatly organized, the array of selections were of quality and plentiful, the restroom was clean, and the Associates were kind and knowledgeable. Our Cashier was Kamryn. Kamryn was phenomenal! She possesses product knowledge and knows how to collaborate with her colleagues. Her approach to customer service is strong at a time where manners and respect seem to be a thing of the past. My sister and I feel that the Orangeburg location is a trendsetter for other...

Found an item with no price and no other similar item on shelf. Asked cashier to find out price. She never looked anything up, no manager called, never went and looked on shelf either. She just quoted a price from her head. I called to inquire procedure for this and associate seemed like it wasnt a big deal that they lost a sale. ...