I have been coming here off and on for the past few years. The concept is nice to have different food venues to offer more food options. However, this concept is in dire need of a food runner or receptionist to answer the door and phones. 3.5 out of 5 times, there is a line of people waiting to pick up behind orders while the food staff is preparing food orders. The concept would be efficient if it was staffed to ensure quick food hand offs. When staff members are pulled away from preparing food orders to answer the phone and the door, food orders become behind. Often times, Uber Eats and other pick-up delivery personnel are waiting on their food orders and cutting the line of others because they are under pressure to deliver quickly. Today, my food item was 18 minutes over the estimated wait time. I gave two stars for the concept of multiple food venues and friendly staff (given the unrealistic demands of them being understaffed). This location absolutely brings in enough revenue to be more efficiently staffed. My average wait time over the years is around 13-16 minutes late (from the Bentos venue). Great concept, yet very...
Read moreI use to eat at Bao Castle until it permanently closed, sad enough and now we have this ghost kitchen
The bread....It is no longer tasteful, it use to be sweet,fluffy and moist, now it is plain white, no flavor and it is beyond dry.
The pork belly use to be thick and juicy + with lot of sauce, and now they put a "dab" of sauce "see photos" and it is tasteless as if it is not seasoned.
The chicken Bao, the breading on the chicken is coming off super easy as if it was warmed up and not fried right, they are even stingy with that sauce as well. I am never ordering this ever again this was my go to no matter what. I really wish I could get a refund for this low quality food.
Do. Not. Order. or you will be disappointed, so sad to see something so good fail so below...
Read moreAfter seeing a post in IG about Latin Gril, I finally bought their 2x1 parilla. I gave the a 4 star because the flavor is delicious, the only thing is they filled my container with chicken and only a tiny piece of steak and sausage. I thought that they will give a good amount as in the post but nope 🙅♀️ you can see the portions on the photos... other than that I truly...
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