Highlander Tattoo — Local services in Orlando

I was referred to this place because they were offering $20 piercings and was told they had amazing service. Unfortunately for me when I came in and went through the process up until the point where I was going to get pierced the service declined. This was my first cartilage piecing and I didn't know the proper things I needed to ask when I got there and was not given the chance to even say my name when I entered the room. I wish I could tell you the name of the piercer but she didn't care to tell me her name either. Before my seat could even get warm, she already marked the spot and didn't even give me a countdown. Next thing you know I'm being told everything I need to do to take "care" of the piercing at 100 mph and was told I'm all done, not only that I was pierced with a regular earring. After some research I knew that I had to keep up with it with saline solution, but the jewlery was so horrid the piercing didn't stand a chance. I immediately got a keloid and couldn't even touch my ear for two months before I couldn't stand it anymore and decided to get the jewlery changed at another shop. The horror on the piercers face said it all. It's humbling when a piercer doesn't have a lick of advice for you. All of my friends who have had the same piercing and even the piercer had expressed how being pierced with a regular earring IS abnormal. What was the cherry on top was that that he said even the APP (association of professional piercers) has stated any antibacterial soap was not recommended, even more so it should be avoided. Luckily for me I got it changed just in time, there was some blood but no pus and I felt immediate relief when the jewlery was changed. I decided to help anyone else out there and reach out to the manager of this establishment about my experience and she seems misinformed herself. She asked the "headpiercer" if it's normal to be pierced with a regular earring and she said yes unless a flat back is requested. Again when I got into the room I barely got an introduction and was not told I had the option to get a flat back. I'm really disappointed by this whole process and how negletful they are. They couldn't even take responsibility for using the wrong jewlery, which is just a shame. The "head piercer" and manager clearly need their license revoked and reevaluated after how stupid and careless they were. At this point one star seems...

I really appreciate everyone there. The lady at the front desk was super nice and was willing to explain everything about the daith piercing. I am pregnant and usually you arent supposed to get piercings but as a sufferer of migraines and being unable to take migraine meds I went in and they were super understanding. They told me all the risks. When I went to the back the piercing lady asked me which jewelry I wanted for my daith, she got someone to hold my hand and she even understood when I asked if the gloves were nitrile because I'm allergic. Thank God they were indeed latex even showed me the box. When all was said and done she told me how to care for it afterwards. Unfortunately I got lightheaded and almost fainted and the lady at the front helped me through that even offered 2 cups of juice and talked me through it until I felt better. I came back because my curved bar turned and got stuck in my ear canal and the same lady who did my piercing was so understanding and was able to readjust the piercing and answered all my questions about different jewelry and since I was having doubts about the curved bar she told me I should wait before I even try to change it out but she told me she could do it for me after it heals a bit so I have a piece in there that's easier to maintain and it doesnt get stuck in my ear canal again. She even told me a different way of maintaining it to prevent accidentally turning it again. Definitely love this place they're so kind and understanding and MY MIGRAINES ARE GONE. I had an active migraine when I went in and left without it. Super happy with...

Truly, if I can give this place NO stars I would. Originally , I came to Highlander tattoo a few yrs back to get my nose pierced , and the attitude & customer service THEN sucked horribly. Fast forward to a few yrs later , i went in to get my ear pierced ( Foward Helix) . They pierced my ear with a flat back and it would not heal correctly because it swelled up so bad which created irritation to the piercing . A couple of weeks went by after cleaning like i was told by ANOTHER tattoo shop , saline wash, and tea tree oil, NOTHING, still swollen, still irritated. I went back for some help since they rushed me out originally with no real instruction . The piercer VERINA was sitting down in the waiting area , arms crossed while watching a movie,When the front desk girl asked if she can take a look at my ear she looked VERY bothersome as if i had interrupted her down time. She barely evaluated it, just looked from a far distance.. when my mother asked if she can take a look at it , she got REALLY nasty and sarcastic and said " I AM LOOKING AT IT " while rolling her eyes at the same time. She told me to wash it and come back in 10 days and sent me on my way . I have never been to an establishment , that i have felt so unimportant and disrespected and i have over 14 tattoos and many piercings. This place is a JOKE and im 30 yrs old and writing a review for the first time ever on an establishment. PLEASE fix your attitude and customer service. OH & BTW maybe you guys should clean up a little since this tattoo shop looks...