
If there was an option for a zero I would put that. Great artist, horrible customer service. I scheduled a consultation with him for 12pm and apparently he had also scheduled two others at the same time. After patiently waiting I finally got to the point of telling him what I wanted where he took like not even 15 mins writing down my concept, took my deposit, and encouraged be to send him pictures via email prior to my session. Weeks go by, no response to my emails. Finally a week before my appointment, I decided to reach out to Justin to inquire about my tattoo and to see a sketch. I was then greeted by his assistant “Cookie” who had no clue about my consultation or appointment that I had scheduled. I was then asked if I could come into the shop for another consultation and to reschedule my appointment when I had already taken the time off for my original tattoo session. I asked for a refund and was met with resistance saying that Justin would call as he does not give refunds. Waited around no phone call, I get a message later that day saying that he doesnt normally give refunds but I would be receiving my deposit back via cashapp.
I would recommend if you like good customer service and an artist that values their customers not dollar signs and social media fandom you find another artist. It’s very unfortunate as he is a very talented artist, that he does not have the customer...
Read moreBe cautious when booking. I booked a full day session with Jay and the idea he came up with was great! Drove 4 hours to his shop and sat while he drew it up and then we tattooed until 9pm. A few weeks later, I noticed an ear was missing on my lion. As you can see, the ear was in the drawing but when the tattoo was completed, the ear isn't there. I've been trying to get in touch with Jay to get this error corrected and after a massive run around, I'm told I have to pay $175 to fix his error. After already paying $1200 (plus a tip) I found this extremely unprofessional. Unlike many other artists, Jay does not feel the need to correct his mistakes... so be prepared to pay if he does have one. You would think as a client, you are a walking billboard for an artist and they would want their work to look perfect, but this is not the case. Not only is it unprofessional, but it's super inconvenient considering I would have to make travel arrangements as well. Although his work is great, be cautious. His mistake will set you back another $175 IF he can fit you into his already...
Read moreAbsolutely phenomenal talent and expertise. It’s one thing to see pictures and posts, but to wear his artwork daily and get compliments for years is another experience. When sitting in his chair, you can feel Jay’s passion resonating through his vibe and focus. In lieu of a full leg sleeve, I have had two full day sessions, two half day sessions and a small tattoo from his earlier days. He is personable and professional, bringing your ideas to life after just listening to your vision. I have been his client for years and have watched his talent unexplainably blossom, taking nothing away from previous work. I am extremely happy with my canvas and do not foresee letting anyone else tattoo me! I definitely recommend him to anyone that respects quality artwork created through devotion and...
Read more