SEPHORA at Kohl's — Local services in Orlando

This Sephora urgently needs its staff to have customer service training! I have been there several times (because I needed to buy something urgently) and always find the same situation. Not enough products are in stock, and the few employees do not help you. If they do, they seem annoyed or in a hurry even though the store is empty.

Today, I was helped by a girl who, after half an hour, finally spoke to me in Spanish. She told me there was no product in stock, and I insisted on buying another because I needed it. Today, she didn't have enough knowledge, and in the end, she looked annoyed and in a hurry. Another one of the employees, who was apparently the manager, asked my eight yo daughter if she was a “beauty insider” 🙄 what????????? My daughter had several items in her basket and lady thought she wouldn't buy them; she underestimated her customer! Even with all these lousy attitudes, we purchased several items, but they need to improve the service because I will not...

Today I arrived at this location Kohl's Sephora and this employee JAZZY. Apparently he doesn't like his job, he is a person who gives terrible service. What you do is alienate the client. I ask him questions to help me with some makeup products and he ignores me and doesn't want to help me. I go to the cashier to get charged and JAZZY doesn't want to charge me. Definitely a terrible customer service person to work with. Please remove people who do not want to work so many people who need the job and have people with bad moods and who do not want to work 😭 they are having losses. I WILL NOT RETURN TO THIS LOCATION. A horrible experience, get this employee out. He doesn't know how to work with people. I want this rewiew to reach the MAGANER AND OWNER OF KOHLS (Sephora) I will never return to...

worst experience ever! I came in asking for help and one of the staff basically told me she did this line of work for 13 years and she could tell I wanted the sephora brand foundation because it was cheaper and seemed annoyed because I couldn’t make up my mind and at this point I only took 5 minutes of her time in a thursday evening which it didn’t sem busy at all! the previous staff member was more polite though told me we don’t have your color and as she was walking away tells me let me know if you need help goes back to the back to the store with other coworker. This Customer Service was so horrible that in my mind I thought I was been pranked or something like that , but it was real , please do better it doesn’t have to...