Exceptional Service and Christmas Magic with Treedrop!
I recently had the pleasure of experiencing the outstanding service provided by Treedrop, and I cannot express how grateful I am for their prompt and considerate assistance, especially during the hectic holiday season.
On December 23rd, just a day before Christmas, my family and I found ourselves in a predicament as we had closed on our new home the night before and were in desperate need of a Christmas tree to bring some festive cheer into our exhausted lives. Having no time to pre-order, we reached out to Treedrop, hoping for a Christmas miracle.
To our amazement, the Treedrop team responded promptly, assuring us that they had a couple of trees left. They went above and beyond by sending pictures of the available options for us to choose from. Despite their humble disclaimer, the trees that were left were stunning, and we quickly made our selection.
What followed was a seamless and delightful experience. Within an hour, the Treedrop team was at our doorstep, ready to deliver and set up the chosen tree. The attention to detail was truly commendable. They cut the tree to ensure it fit perfectly in our home, all while wearing disposable shoe covers to keep our floors pristine.
Not stopping there, they meticulously shook the tree to remove any loose leaves before placing it on the base we had also purchased from them. The expertise and care they exhibited were evident as they helped us choose the ideal location for the tree, considering both aesthetics and practicality.
But the excellence didn't end there. Treedrop went the extra mile by adding water to keep the tree fresh and even vacuumed any stray leaves that might have fallen later. It was a level of service that surpassed our expectations and truly turned a potentially stressful situation into a joyous and memorable experience.
In conclusion, Treedrop not only saved our Christmas but elevated it to new heights with their exceptional service, attention to detail, and genuine commitment to customer satisfaction. I wholeheartedly recommend Treedrop to anyone in need of a beautiful tree and a stress-free holiday experience. Thank you, Treedrop, for making our first Christmas in our new home...
Read moreI found Tree Drop via Christmas tree searches online in the Orlando area. Previously I had used a company to have the tree shipped to me which I then set up. Tree Drop gave me a bigger tree at 8 ft and does the labor of delivery and setup and takedown for just a bit over the cost of the tree mail service.
Tree Drop notified me before the delivery several times via email and text until the moment the tree arrived in a Tree Drop marked van. I spoke to Jerry and found his story compelling about how he started the company and grew it over 7 years. It's a great entrepreneur success story!!
Jerry cut the stump of the 8 ft tree to maintain a fresh edge to increase water absorption. He wrapped the tree in a custom tree carrying tarp and brought it into the house for mounting. He used our Krinner tree holder without any assistance and set the tree straight. Afterwards he had a bottle of water ready to fill the Krinner tree holder. The tree was excellent. Jerry showed us the freshness of the tree by tugging slightly on the needles and showing they did not come off easily. We could not be happier with the quality of the tree. Jerry used his Makita vacuum to clean any loose pine needles on the floor and left the house very clean and tidy. My parents were very happy with the tree and service Jerry provided. We even got a fantastic Chocolate Chip cookie from Tree Drop Santa!! Thank you Tree Drop and Jerry for giving us a wonderful Christmas tree to act as the decorative centerpiece during the upcoming holiday season. I'm sure everyone will enjoy this beautiful...
Read moreI have been following TreeDrop since they started 3 years ago, I have been living overseas for the past 6 years since my husband works there and this year I decided to stay back. This is a special year for our family as is the first time we are experience Christmas in the States and I wanted everything to be perfect. I have 3 children under the age of 5 and my husband won’t be back until the holidays. Jerry and his team were able to accommodate our needs bringing amazing customer service to our family. Our tree is extremely healthy, fluffy and smells delicious. I have gotten so many compliments about our beautiful and perfect tree. The children love it. TreeDrop not only brings the tree to your home, they install the tree, you can purchase lights (which I did), the tree base and if you are a busy mama like me they also have the A team that will decorate your tree as well if you chose to, the best part they come and pick the tree up for you at the end of the Christmas season. For our family this is the best idea and it fits perfectly our lifestyle. Why work hard when you can work smart? Right? They were very professional and Jerry listen to every request and was able to accommodate my needs. I highly...
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