Victoria Jewelers — Local services in Orlando

Victoria Jewelers is the absolute best. My husband and I have been married for 6 years. When we got engaged, my husband proposed with a family ring. The diamond was a heart shape and small and the setting was very dated. We lived in California at the time and I had the ring reset there. I loved the new setting, a delicate white gold band with diamonds down each side with the heart solitaire. Even though we had the ring re-set, we always knew we were going to upgrade the ring one day. Over the years, we saved some money and I saved pictures of rings that I liked. Finally this year, my husband asked me if I wanted to go ring shopping. He researched jewelers in the Orlando area, and found Victoria Jewelers, which happens to be right near his job. My husband saw Victoria Jewelers had great reviews and saw on their website that their diamonds are responsibly sourced. When we went to the store in Baldwin Park, it was beautiful, and the staff was so friendly. Immediately, Brian offered to help us. We told him our story and he understood this was a big deal for us because it’s something we’ve been waiting to do for years. He started by asking me questions about what I wanted, what I liked and showed me different rings. He asked our budget and was mindful of what we could afford. As I described different things I wanted in my new ring, Brian realized, I didn’t want a whole new ring. He suggested I keep the setting I had, and we just look at loose diamonds to drop in my setting. He showed me a diamond he warned me was out of my budget but promised he could get a stone nearly identical within our price range. When he held the stone over my setting so I could see it, I started to cry. It was perfect. Brian offered to order some loose diamonds for me and said I could come back and look at them and pick one. Brian ordered several stones and the next week we went back. He wound up not even showing me a few of them because he said they didn’t meet his standards. He walked me through the details of each diamond and I picked one that was nearly identical to the one he showed me that was out of our budget. We paid for the diamond and I left my ring at the store. Brian called me the next day and told me he sensed some hesitation from me the day before. Brian offered to remove my heart diamond from my original ring, and temporarily put the diamond we bought in the setting so I could get a better look at the ring as a whole and a better idea of what it would look like. I was so grateful Brian offered to do that for me because the fact that I couldn’t picture it all together was actually making me very nervous. I rushed down to Victoria Jewelers and tried the ring on. It was perfect, again I cried. I told him I loved it and one week later, my ring was ready. I was so impressed that Brian was so in tune to my feelings and what I wanted. This was a very big purchase for me and my husband, one we were very nervous about. But Brian made us feel comfortable and confident in our decision and I could not be happier with my new ring!

-Michelle Imperato and...

I went to Victoria Jewelers to redo my engagement ring based on the reviews I had read..so its only right that I make my own review! Having just moved to the area, I wasn't sure where to go, but I knew I wanted my diamond reset into a 'better' setting. I first had found myself in a "big name" jewelry store and was sorta pushed in a way to pick from their existing designs, and big name designers, that were nice, but weren't EXACTLY what I was looking for. I went back to my search online and found Victoria Jewelers. I loved the fact that it is a family owned business, I feel they tend to treat you more like an individual, rather than just a sale.. and I especially loved all of the great reviews. I couldn't even find one bad one! I decided to send an email, explaining what I was looking to do, and got a phone call back from Brian, not very long after. He was so nice on the phone, sounded like he knew what he was doing, and made me feel like this was definitely the right place to go. My husband and I actually got right in the truck and drove over there. That day I showed Brian some photos of what I wanted and he assured me they could easily create what I was looking for. I left a deposit and away we went. Throughout the time of waiting for the CAD and even after the CAD was rendered, I had so many questions and concerns, simply because I was nervous and a bit of a perfectionist. Brian very patiently answered all of my questions, tweaked the design a bit like I had asked for, and a couple weeks later I got the call to come in to pickup my ring and I. Was. Blown. Away! My original ring was nice, but I wanted a little more solidity and sparkle. The way they made my new setting and set my diamond feels, looks, and IS, amazing quality. I can't stop staring at it and am so pleased to have a ring that I don't look at and want to change. It's perfect now! They also inspect and clean as often as you'd like, which is fantastic! They even clean my wedding band and check it, even though It wasn't purchased with them. This is the place to go if you're close by, and even if you're not. Well worth it and I will surely recommend them to anyone and everyone! Thank you Victoria Jewelers for making...

I recently had a ring custom-made at Victoria Jewelers in Baldwin Park. I have overwhelmingly positive things to say about this shop. My ring was made following a miscarriage. I specifically hoped to have angel wings engraved along the inside of the ring. However, I also knew that doing so would be difficult considering the thin design that I chose. I assumed that if it wasn't easy to inscribe the angel wings, that the owner Frank would simply say so. Instead, he called around until he found a company to not only engrave the angel wings, but to HAND engrave the wings. I was truly touched by such an act of kindness. The ring turned out beautifully. They were able to match my wedding band exactly. The ring is not just a piece of jewelry to me; rather, it is a comfort and remembrance each and every day that I will wear every day for the rest of my life. I am grateful to this establishment for going above and beyond. Additionally, three of my girlfriends have had custom-made rings created at this shop, and have been very happy with the results. Also, I took a 100-year-old ring here to be resized. The ring is comprised of filigree, and had already been resized multiple times as it was passed down through the family. The last time the ring was resized, the jeweler lost the symmetry of the ring. It's a delicate business to resize a ring under these conditions. Nonetheless, Victoria Jeweler successfully resized the ring, and even achieved symmetry within the ring. If you are looking for a jeweler with exceptional honesty and skill, this is the place to go. I'll say one more thing. The shop has intentionally chosen natural lighting so that the buyer can see what an item will look like outside. Many jewelry shops use special lights that artificially enhance the sparkle of their jewelry. It's nice to find a shop that takes such a...