Michael Kors Outlet — Local services in Oshkosh

Looked online last night and called the store to verify their new hours of operation with the Covid situation. Both sources indicated they should be open starting May 29, and that they would be open noon on Sundays. Got to the store location today, and there was a sign on the door confirming all of this. Stood in line but they never opened. Eventually someone else in line (who drove 2 hours) checked online again, and now it says the store is "Opening Soon". Called the store location again and the voicemail still says they are supposed to be open at noon. Most of the people in line indicated they drove at least an hour to get there today, so it's pretty disappointing to find out they changed their hours at the last minute across only a...

I had a great first experience at the Michael Kors outlet when I picked up a previous order — everything was neatly wrapped and sealed, and it really felt like care was put into the packaging. It made gifting feel special, even though MK isn’t high-end luxury.

Unfortunately, my recent Father’s Day order was a big letdown, especially considering it cost even more. The items were literally tossed into the bag with torn white paper, the box was damaged, and the contents were all over the place. It looked so rushed and careless — honestly, it felt more like something picked up from Goodwill than a thoughtful gift.

Presentation matters, and this just felt embarrassing to give. Very disappointing compared to my...

I don’t know why but every time I come in to shop they never talk to me. They always ask if anyone needs help to everyone but they have never asked if I needed help. When I asked to buy a watch and a purse for my mother, they started treating me 100% deferent ... umm they should treat everyone the same. I love MIchael Kors products and always buy online but wanted to go in person and I regretted it when I came to this location. Honestly the should learn some customers service from Coach which is a couple stores down haha, they have good service. Never coming back, I will continue to...