I went in to the store to pick up some citadel paints with my girlfriend. I went over to the 40k models to find out which paint I needed as they are usually listed on the back along with different color schemes. An employee approached me and very aggressively tried getting me to purchase new models from a faction I do not play and have no interest in playing. After stating this fact he insulted my choice of faction and urged me to spend money on a model I already said I did not want. I said that I owned a 3d printer and did not want to buy a model. I was just there for paint. He then lectured me about how I am harming local game stores by 3d printing despite the fact that I am not from this town and my actual LGS suggested 3d printing due to GW's exorbitant prices. I cannot in good faith continue to support this business as I felt uncomfortable with their...
Read moreNot great customer service bye any means, walked in and the worker there didn’t even have the courtesy to greet me, just looked at me blankly, the Pokémon cards didn’t even have price stickers you have to ask the price for every individual card. I don’t like judging people off one interaction but looking at other reviews this is massive recurring problem. And honestly felt uncomfortable and unwelcome in this business, the whole good being of a card shop is feeling welcomed being comfortable and have a fun vibe and experience. And this place lacks that drastically, I understand if you had a game night with friends it would, but overall won’t be coming back, and customer service needs to improve soon because with that service people won’t be coming back nor want...
Read moreNot very friendly at all, don’t bring your family with you because it will visibly bother people behind the counter. One kid employee will run up to you and ask what you need, then berate you on choices of cards you pick up. Unhelpful, rude, and super slow when you do have to wait on cards. I wish they would just do binders(minor gripe). Careful spending money here as they do not change outdated prices on high dollar cards often (could be good sometimes but generally overpriced) I’m sad they are the closest card shop to me, because they are the least helpful, and most of the time it’s not worth the gas money, Disregard this review if you are buddies with the owners....
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