Culinary Catastrophe: Kitchen Nightmare or Soup Nazi; take your pick.
It was as if I were in a scene out of Hell’s Kitchen. Owasso has their very own Gordon Ramsay behind the counter, churning out what are obviously 3-Star Michelin hotdogs while visibly agitated for having to stop looking at his phone long enough to prepare some food. The only words spoken by me the entire time were, “Three cheese with everything, please.”
Instead of being greeted with the smell of warm coneys, I was bombarded with raised voices discussing personal grievances as if patrons were invisible. The staff's blatant disregard for customer service or basic decency was appalling. Being subjected to their hostile environment turned what should have been a pleasant dining experience into a test of patience.
The cacophony of loud lids and slamming of utensils was reminiscent of the Tet Offensive. As other customers streamed into the doors behind me, the irritation grew along with the volume of his voice and the banging of whatever implement was in his hands.
Even after being seated and the line of patrons subsided, I would occasionally jump in my seat at the random loud bangs that emanated from the kitchen. I can only guess that “Gordon” behind the counter wanted to remind us all who was truly in charge of this establishment.
The chili was not very warm. It's one thing for a restaurant to fall short on food quality, but to falter so miserably in human decency is unforgivable. Avoid...
Read moreI found a hair in my food! I love this place so much so I went up there just for a refund as I had lost my appetite. The young blonde lady (also the manager on duty) informed me they don’t give refunds. I thought that was strange and when I questioned it I was told that it was 15 minutes until close and that she wouldn’t do it but offered to remake my meal. As hungry as I was when I came in I did not want my food remade, and as I had basically wasted $16.57 I just wanted my refund. Had that happened I would likely return as I truly LOVE coneys, but unfortunately it’s sonic dogs...
Read moreI ordered a bowl of chili and 4 cheese coney dogs (two of which had added condiments that weren’t included). The chili was clearly old and microwaved, I’m a big guy and always eat what’s in front of me and I took one bite and put it away. The dogs are so small, and not flavorful at all. You’d expect with how much is on top it would POP with flavor but it was bland and disappointing. You’re better off going to sonic getting a coney three times the size and probably more flavorful. My wife also took a bite of the chili and immediately spit it out. We will not be...
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