I have been a customer of Walgreens Paddock Lake Wisconsin since 2004, which going on 20 plus years. I have been a loyal customer of the Paddock Lake, Wisconsin Walgreens because of the phenomenal employees they have there. Joe the pharmacist is one of the best doctor of pharmacy I have ever met in my 59 years of life. Nobody comes close. Alisa, from the pharmacy department hands down always goes above and beyond and takes her time in answering any question I have. Alisa always asks me if I understood everything she said and if I have any other questions. Alisa makes me feel like I am a VIP (lol) and is probably the only person that probably does. Alisa is phenomenal and love it whenever she helps me. When my question is a little too complex, Alisa will go and ask the pharmacist on duty and gets me the right answer where I do not have second thoughts after I hang up. Mikayla, the drive-thru phamacy technician always sparks up my day. Mikayla is always in a great mood with a million dollar smile. Mikayla also asks me if I have any questions for the phamacists, which I know they all do, but not the way Mikayla asks. Mikayla is full of positive energy and no matter how long the drive thru line can be, after Mikayla takes your order or gives your prescription, it will make your day. Last by not least, Assistant Manager Catlin Morgan is the best represention of why Walgreens is not just my pharmacy of choice, but the general store of choice. Assistant Store Manager Catlin Morgan always go out of his way to make sure I get the merchandise I came to Walgreens Paddock Lake Wisconsin store. Catlin Morgan will walk me over to the island where the product I am looking for. Catlin Morgan leads by example. Even though he is the assistant manager of Walgreens, there are other store employees he can delegate to help me. Unlike other managers I have dealt with at other Walgreens, Catlin Morgan takes charge and acts like any new store employee and does it himself. Amazing young man and I have the utmost respect for Catlin Morgan. I want to thank the head of Walgreens Paddock Lake Wisconsin Store and upper management at Walgreens Corp. for have such a great team of professional represent your great awesome brand Walgreens. It is the people that make a great company and a great brand. Now I know why Walgreens has such a great brand and is the one and only pharmacy for me the past 20 years and will be the only pharmacy in my lifetime. No other competitor comes close. God Bless you all, our...
Read moreThere is always something wihen getting my prescription in this place, and everything time I drop off or get a refill, I remind them to run my secondary insurance after they do the primary and they never do and I have to wait extra time when I go pick it up. But that’s not even the main reason of my frustration, they had giving me the wrong lancets for my glucose monitor and when I went back and told them, the lady was rude and said they couldn’t refund me and wouldn’t take them back. My insurance wouldn’t pay for new ones till following month so I had to purchase them out of pocket. They messed up on other prescription and they gave me a hard time cause the lady I spoke with said they tell you what they are giving you when you pick up and I accept it. I explained that my husband had picked it up for me and he didn’t know exactly what it was but she didn’t seemed to care. I’m done with this place. I won’t be getting my prescription...
Read moreI walked in there for a Vitamin B complex, a Vitamin D3 bottle and a bottle of Powerade the little Latina girl at the counter cant scan the D3 bottle so she sends ME to go look for the price of the bottle, so I go to the shelf and take a picture of the prices, meanwhile the line fills up with two other people in line in front of me, so I have to get back in line, then in the front of the line theres this little old lady trying to pay with a check which holds up the line for like 5 to 10 minutes while these kid employees try and figure out how to run a check. So its finally my turn the Latina chic grabs my cellphone and has to scew the picture for another minute just to read the price of the picture of the shelf I had to take myself and then she gives me the body language that I was a problem to her, when she was rude to me. So unprofessional... All in all for 2 suppliments and a drink it was 42 dollars,...
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