El Rodeo Western Boutique — Local services in Palm Springs

I rank customer service and experience at the top of my choices and the father and son team were absolutely GREAT! I stopped in to look for my first set of boots ever and wasn't exactly sure what to look. The son was very patient and friendly and thought.. this is the kind of place I like to spend my hard earned cash give my business too. I looked around and left. I came back a day later and the father helped me. He was also very friendly and made you feel like a friend. Very knowledgeable and helpful beyond regular customer service. I ended up picking out a set of Los Altos boots my girlfriend bought for my up and coming birthday and couldn't be happier with the whole experience. I would definitely come here again and will for future purchases....

GREAT selection, prices, and the best customer service I have received in years. I went in yesterday looking for a new hat and the young man working there(Angel) was very informative and knew his stuff. He happily helped me pick out the right hat and his customer service went above and beyond expectations. Throughout the selection process and whilst steaming my hat to the shape I wanted, we struck up conversations and he was just simply a good man. This shop is a must for all and I will happily come in again before I head back to war next year. I will be recommending this store to my IDF brothers and military friends and to my family. Angel you did a good job...

If you find yourself in Palm Beach, I highly recommend visiting this Western store. The employees truly embody respect and patience, taking the time to assist every customer with care. They genuinely strive to ensure you leave with exactly what you were looking for. If you need help finding something, Amelia is simply outstanding—her service is nothing extraordinary, earning a perfect 10 out of 10. It’s incredibly reassuring to find someone so dedicated to making your shopping experience not just enjoyable, but truly fulfilling. It’s a game-changer to know there are people like her who...