I cannot say enough about the compassion and professionalism I’ve experienced at St. Mary’s General Hospital. As a first-time mom with a high-risk pregnancy, I’ve been cared for by an incredible team who made sure my baby and I felt safe and valued. My husband and I will forever be grateful.
Dr. Mahipa Pallimulla (OB/GYN) has been my doctor for years, and I’m beyond thankful for his care. After being diagnosed with stage 4 endometriosis last August, this pregnancy feels like a miracle. Dr. Pallimulla’s expertise, compassion, and commitment, along with his team — Leslie, Ayana, Xiamell, and Celeste (office staff) — have been phenomenal.
At my 20-week anatomy scan, Dr. Orli Langer (OB/GYN) and her staff — Nicole (receptionist), Laura (office manager), and Mechelle (ultrasound tech) — were welcoming and reassuring. When my cervix shortened, Dr. Langer explained everything with kindness, and Dr. Pallimulla called right away to go over the plan.
In Labor & Delivery, I was greeted by Nurse Cara, Nurse Carmen, Nurse Chris, and Nurse Dahlia. In post partum I was admitted by Nurse Donna, Nurse Brittany, and Nurse Charmaine who cared for me with compassion. Nurse Chris placed my IV with such skill. Director Lillian Camacho (Director of Maternal Child Health) also checked on us, making sure we were comfortable. The compassion and dedication I experienced from her team clearly reflect her leadership — it truly comes from the top down.
Dr. Jason Pallimulla, Jr. (OB/GYN) visited that evening and explained the procedure step by step, which reassured me. That night, Nurse Jenny was so attentive and thoughtful, and the next morning Nurse Vicky cared for me with excellence. Director Lillian returned, along with Jacqueline Burgess (Director of Nursing), offering comfort and support.
In the OR, my care team included Dr. Pallimulla (my surgeon), Nurse Ava (Ewa Poljanowski), Nurse Alla Fish, Nicole Mrugalla (OR Director), Betsaida “Betsy” Rivas (surgical tech), Dr. Nishani Sothilimgam (Anesthesia Resident), Dr. Pradeep Balasubramaniam (Chief of Anesthesia), and Saura Pahal and Brian Wong (medical students). Dr. Nishani explained the spinal tap process. Dr. Bala performed the spinal tap with great skill and kept me comfortable throughout the procedure, as I was awake. Nicole held my hand, Ava stayed by my side the entire time, and Dr. Pallimulla performed the cerclage surgery with great expertise and care. What touched me most was that after the surgery, Dr. Pallimulla checked on my baby right away. Hearing my baby’s heartbeat, seeing the genuine smiles of the staff, and feeling the support of such a compassionate team gave me peace of mind.
In recovery, Nurse Devyn Saunders was so friendly, attentive, caring, and kind. Kathy Spencer (OR tech) checked on me and took time to get me lunch. Dr. Subik (President of the Medical Staff) and Andrew (Physical Therapist) visited me and wished me well, and Andre Sanchez and Adrian Prus (transporters) made every transition so timely and smooth. Back upstairs, Nurse Vicky and Nurse Dora continued my care with such gentle support.
After surgery, Director Lillian checked in again, Dr. Pallimulla spent time with my husband and me, making sure I was okay, and Mr. Edward Condit (CEO) visited, which meant so much.
I want to especially shout out Dr. Pallimulla — This is his calling and he truly is the best doctor. He loves his patients and appreciates his staff. He is truly an amazing, amazing doctor.
I am deeply grateful to Dr. Pallimulla, Dr. Langer, Dr. Bala, Director Camacho, and the many nurses, techs, and staff who cared for me during this chapter. Their compassion made all the difference. My husband and I will forever be grateful and look forward to delivering our baby boy...
Read morehospitals.. they are supposed to be for taking care of people but clearly these days… not so much.. my cousin had a same day surgery & was supposed to go home the same day. i was the driver. when we got there we were informed later in the day AFTER her surgery that she would need to stay the night… visiting hours are over at 8pm here & i was informed of that AFTER 6pm.. my cousin requested if she could have a relative stay (me) the night with her being that this was her FIRST EVER surgery & she was already on edge. also, she had lost her father recently. he was in and out of the hospitals and she watched him pass away in the hospital! she has major anxiety & get panic attacks if get left alone in the hospital. they told us that sometimes patients get accommodated to where they are allowed family members to stay with them overnight, but we would have to check in with their supervisor first and to wait. great! so we wait for some time now and at this point it’s passed 8pm. one of the nurses comes in & tells me she spoke with the supervisor and she said that i can stay until 9pm but she will still come in to speak to us so we can discuss the case about sleeping over. so we waited again. at this point it is past 9pm & we are still waiting on a supervisor. the nurses didn’t say anything yet cause again, they told us to wait for the supervisor.. it’s about 10:30pm now & a nurse comes to tell us that the supervisor got into an emergency and i can no longer stay because visiting hours been over.. my cousin didn’t like to hear that so she pleaded her case as much as she could explaining her reasons, even crying and hyperventilating while trying. the nurses didn’t care because it was the hospitals policy.. but we were told to wait for the supervisor for 4-5hours waiting & all of a sudden she’s in an emergency??! i couldn’t bare to leave my cousin there crying her eyes out and hyperventilating so i waiting a little while longer. the next time the nurse came in, there was security behind her!!! outrageous!!! my cousin is crying, hyperventilating and having an anxiety attack and they call security??! RIDICULOUS! basically, we tried one last time to plead our case to at least wait for the supervisor as we were told in the beginning. we had all the time to wait.. instead of making things worse, we complied. we facetimed each other & i was escorted to the lobby while i wait for the supervisor there! you would think, if i wasn’t allowed in the room with her, then i wasn’t allowed in the building period, but nah i had to wait in the lobby. 15-20 min passed by and finally the supervisor came back from her “emergency” wow so fast! literally could’ve waited in the room with my cousin! the supervisor spoke to my cousin & finally allowed me to stay the night with her!!! all of that for what when it could’ve been handle better. instead they had to make a whole scene & escort me downstairs just to escort me right back up in less than 30 min.. hospitals are supposed to take care of their patients! i don’t understand why if a patient is requesting something that is mentally harming them, they can’t accommodate the PROPER way.. DO BETTER ST. MARY’S!...
Read moreHello, let me start off by sthing. I mostly went to Clara mass hospital as an adult. I had the worst time on service and was treated extremely bad. But even said terrible things to me at times I never been at St. Mary's and I had to go for. A test there and they found my breathing was off and asked me to go to the A. From there they found I had water on my lungs and my heart was really bad. I had internal medicine, heart specialist. Regular doctors, everybody, but the best part working as how nice everyone treated me. I don't know how much I can say on here. But it was about 5 months ago as the death of 2 weeks. And has the nicest people take careoline. Did things to me that I never had done before or that? I was embarrassed to have done before, but they made me feel so comfortable. And the nurse Ann on the 5th floor was so sweet to me. And this one black aide I can't think of her name. It's been so long. I didn't know how to take this survey. I'd call tried everything but even in the I see you. There was so sweet to me. Bixby I asked for a diet soda that didn't have any. The nurse went downstairs and bought me a 20 oz Pepsi. When I came back, they cheered said nice sweet things to me. I feel more like it's a vacation than an operation. Or that I'm sick. I asked the police. Keep me in the room by myself. The first week they did everything to make sure. I was like that uncomfortable. The sec in a week I have to come back and I only share the room a few days with another persont opied on the floor and on the seats. Thank God it was only for a few days LO. L. Everyone that came to visit me friends and family. All complimented on St. Mary's. And the workers in one way or another, how friendly they are. How nice things were. It's like night and day from the other hospitals. I was in next to St. Mary's. I would highly recommend it to anybody. And as I said, you don't just get good service. The workers are very, very nice and friendly. I wish I can remember all their names and tell you all the things they did and how sweet they are. God bless them and I'm blessed that I found...
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