I normally shop here for my Cutlass auto parts. Shop local right, support small businesses? Unfortunately, after waiting well over two minutes for someone to offer to help me (I was the only person at the counter and there were 4 employees doing nothing) I divided to patronize a business where Customers still matter. When I have for the exit, someone finally decided to ask " Can I help you", I responded, "No, I'm good". I will take my business elsewhere. $682.00 spent with Summit racing. I will...
Read moreI don't think this place can be any ruder! Fine being "cash only" - that's understandable since you're in transition from being bought by corporate but come on - refusing to answer questions, ignoring responses, deliberately being totally not helpful - I was even trying to be kind! Not sure if Jesse was having a horribly bad day but luckily CJ and Charles at Advance Auto Parts was friendly, helpful, extremely polite and happy to take my 300.00 dollars so gladly I will not...
Read moreDeceptive pricing practices. Prices marked on the shelves mean nothing according to the counter guy who upcharged me almost double on one item. Buffing pad marked 21.49 on the shelf was over 50 when I got to the counter. His response was that they didn't have the staff to keep changing prices on items. No wonder NAPA corporate dropped you as a store. You will regret the day you tried to rip this customer off!! I've been loyal to...
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