DeScenza Diamonds | Peabody — Local services in Peabody

my engagement ring has broken (diamonds in the band have fallen out) four times since purchasing. desceza keeps replacing the lost diamonds each time, thus acknowledging their fault in the deficiencies.... x 4 ( i put up w this 3 x prior before writing) .... they won't replace the faulty band. 4 deficient diamonds in one band within a 6 months period = horrible diamond dealer. i went to an event tonight and was asked if i was the "girlfriend" of my husband (after 2 years of marriage) because i had no ring on my finger.... this is the fourth time i had a weeks long period of no wedding/engagement ring i could wear (mine is welded together)..... if your product is this defective, you should at least offer temp diamonds to your clients while their 4 x defective diamonds are being fixed. i promise you, do not purchase from this vendor if you do not want to be a new bride embarrassed /explaining at events why your ring is constantly absent because it breaks x4 within 6 months. this is the first time i have ever written a yelp review because i am usually unmotivated to do so- but, this horrible diamond dealer's lack of quality has motived me to do so atfer my 4th time of being at an event without my ring, trying - in vain- to cover up my ring-finger with a cocktail napkin. this has left me wondering why my husband has paid thousands of dollars for a faulty product.... brides: i implore you to heed my warning and not utilize this vendor... it has caused me consistent inconvenience, embarrassment and...

I went to DeScenza Diamonds for my fiancés engagement ring. Matt and Joanna did a fantastic job helping me through the process. They first sat with me and explained in detail the qualities of a diamond and how pricing works. I told them what my budget was and they absolutely stuck to that budget. They never once tried to upsell me. They were open and attentive to listening to my ideas on what I wanted to buy and made very helpful suggestions along the way to help get what I wanted and to stay within my budget. In addition Matt helped me ship the ring in secret so my fiancé wouldn’t find out about it. Last they encouraged me to look into ring insurance which is something I never would have thought about and is so important for a purchase like this. They truly thought of everything. The ring was ready in a timely fashion and Matt kept me updated throughout the process right up to when it was shipped. The quality and service at DeScenza Diamonds is second to none. This was one of the biggest life and financial decisions of my life and Matt and Joanna made the process easy, efficient, and very fun! I cannot recommend them enough! An absolute pleasure doing business with them. I will never buy jewelry for my future wife...

Absolutely Exceptional! Every Time I walk into the store, it’s like family. Always greeted warmly by the most amazing, knowledgeable and super friendly staff.

Whether searching for the perfect diamond or just picking up the new hottest trend that sparkles, I’ll always go to DeScenza in Peabody!

...Diamonds!? Just ask for Michael Molloy; always friendly, willing to spend time with you and VERY knowledgeable about everything- especially diamonds.

...Anything else that sparkles!? Just ask for Joanna; top-notch customer service and always with a smile. :)

Also, a very special thank you to DeScenza Diamonds for their unparalleled philanthropic efforts in support of our local communities! Their generous donations to the Joe Carlevale Memorial Hockey Scholarship Fund have helped us reach our goal of raising over $35,000 this year in support of local youth hockey players in Joe’s memory.

I won’t go anywhere else. Choose DeScenza’s and experience it...