Lewie's Appliance Sales And Service — Local services in Pelham

Straight forward sales - no games and no pressure. I came in just before they closed on a Friday and was treated very kind from the second I walked in. Being a single guy that works all the time I needed a quality W&D set and no issues , just a reliable washer and dryer without handing over my entire savings. The sales lady helped me figure out what I needed .... nothing too fancy but will do a very good job and not give me any issues. Unlike ANY other place I've ever walked into , this place was amazing ... as was the sales lady that took good care of me. Thank you Lewies , thank you sales lady. They've earned all my business in the appliance arena in the future. Don't even look anywhere else - trust me when I tell you this is where you need to buy what you need. Period. Okay lol - edit time. This will be great because I’m editing just before I call them back and we will find out how they respond. Soooo , turns out the dryer isn’t getting hot enough to dry the clothes this side of three hours in high lol , I tested the exhaust air temperature and it’s at 101 max and cycles down to about 96. The ranges for dryers start at the low end at 125 then 135 and 145-150 for cottons. So we are well below that. I’m calling them in the morning to see how they navigate this issue and will return to complete the review. I’m back - Lewis’s had a tech out the next business day and we discovered the problem is the exhaust vent. So in all - Lewies is THE PLACE to go for all your appliance needs in and around Birmingham Alabama- period....

I have been needing a new washer but never felt comfortable going just anywhere for one. We were referred to Lewie’s by an acquaintance, and I’m so glad we went. The store was nice and clean. It was well organized. I was looking for a used good quality washer with delivery and installation. Courtney pointed me in the right direction. The one I chose happened to be the one with the highest price tag, but when she came over to see, she realized she had just missed marking it down with the rest of them earlier. Saved me $36 plus the tax! This made me trust Lewie’s more. They felt like an honest company. It came with a reasonable delivery/installation/haul away all-inclusive free. David and Keith came to install it the next morning. They were quick! They put my old washer in my garage for me and even hooked up the steamer to the dryer which Lowe’s never did anytime I purchased a washer-only from them. So far, I recommend Lewie’s but time will tell if I need the 90 day warranty on my Lewie’s refurbished washer. When I called on the phone before heading to Pelham, the lady (possibly Courtney) had told me they refurbish used washers by taking them apart, cleaning them and repairing them. Knowing they cleaned the inside of the washer before reselling was a comfort of mind because I’ve seen some of the nastiest washing machine drum cleaning videos before. Hope this review was helpful. Maybe I’ll remember to update it in...

We came in to buy a dryer. Needed the new style cord for the dryer was told they have them for $15. We bought the dryer and cord. Then we were told that they did not have a new cord and would give us a used one and they refunded the $15. I watched as a male staff member told another staff member that he could not find a dryer cord. They walked back to the back and then came out and said it was ready. At no point did anyone say anything about not being able to find a cord. We get home, go to install the dryer and there is no cord new or used! Not sure if the issue is the fact that they didn't have a cord (and just didnt tell us) or the lack of communication between staff. Customer response to owner: I was with my husband the whole time and at no point did any of your staff approach and inform us about the lack of cord. Thank you for your offer of a cord now but we needed it that night, which is why we made sure to ask for it when we...